Occasional Extreme Lag opening Files from a Share on 2008 Server
I have a single user reporting the following. This is a Win7 Pro workstation, on a 2008 SBS Server, with about 40 other users. Other than the following there are no other network lag issues being reported by this user,
When the user goes to open a file on a network share, there are times when it takes minutes (2-3) to open a file - this is regardless of size of the file and it happens on various shared drives (this user has four separate shared drives on the same server). Once the file opens the next file(s) are quick to open and the problem seemingly goes away, only to return later on during another file open task.
During this lag, the user can do other things with his computer. I am thinking its the Workstation, Windows, and or Network Card/Card Settings. I plugged in a new cable and bypassed his wall port, VOIP phone, and went directly to switch, still had the problem. Tried a different Port on switch - still the same issue. There are 8 other users/devices on this switch, none of whom are reporting a similar issue.
When the user goes to open a file on a network share, there are times when it takes minutes (2-3) to open a file - this is regardless of size of the file and it happens on various shared drives (this user has four separate shared drives on the same server). Once the file opens the next file(s) are quick to open and the problem seemingly goes away, only to return later on during another file open task.
During this lag, the user can do other things with his computer. I am thinking its the Workstation, Windows, and or Network Card/Card Settings. I plugged in a new cable and bypassed his wall port, VOIP phone, and went directly to switch, still had the problem. Tried a different Port on switch - still the same issue. There are 8 other users/devices on this switch, none of whom are reporting a similar issue.
Try resetting TCP/IP and see if that works.
Open cmd.exe with Run as Administrator
Then: netsh int ip reset c:\resetlog.txt
Then: ipconfig /flushdns
Then restart the workstation and test.
Open cmd.exe with Run as Administrator
Then: netsh int ip reset c:\resetlog.txt
Then: ipconfig /flushdns
Then restart the workstation and test.
Is it a particular file/files and not seen in others?
- Is it in a domain? Take it out and put it back in.
- Antivirus?
- Precedence of WIFI over LAN https://support.microsoft.com/nl-be/help/2526067
- Does the user have the same issue on another pc? (determine user issue or computer issue)
Let us know?
- Antivirus?
- Precedence of WIFI over LAN https://support.microsoft.com/nl-be/help/2526067
- Does the user have the same issue on another pc? (determine user issue or computer issue)
Let us know?
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Update the computer's network drivers.
Run an antivirus and antimalware (like malwarebytes).
If all of that runs correctly, try another network card on that computer.
I think that by doing this it can be solved. The point starts with the basic, the cable, then cards, then software and finally replacing hardware.