shawyen Mei
asked on
HP Printer does not print on Dell Laptop
Hi,
The user has an HP office jet pro 8710 printer and the laptop is Dell Latitude 7470. the HP printer driver on this laptop only prints PDF and online docs, not office apps, such as word, Excel...
Any suggestions are welcome!
Thank you in advance!
May
The user has an HP office jet pro 8710 printer and the laptop is Dell Latitude 7470. the HP printer driver on this laptop only prints PDF and online docs, not office apps, such as word, Excel...
Any suggestions are welcome!
Thank you in advance!
May
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Thank you the update and I am happy HP got you working
ASKER
That did not work. Had to call HP to get the Universal Printer driver for that model and it started to print to office products after install.
Thank you for all the same!