Gpo folder redirection

I created a Gpo folder redirection policy and users started to sync from their old redirection location the new server. I have one user that didn’t read the email stating to let this run and they hard shut down the pc... when they booted back up and logged in it will not continue where it left off and I can’t figure out how to resume or start over with this specific user
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yo_beeDirector of Information TechnologyCommented:
So this person is on a Desktop or Laptop?
My normal practice is Desktop = Disable Sync of Offline Files while Laptop = Enable Sync.

To your question.  The sync process should start automatically each time the user has a fresh logon.  After that the files should be syncing in real-time.

Have you checked the event logs for any errors regarding sync.
Here is a blog how to confirm if it is enabled on your clients computer.
eli290Author Commented:
it is a desktop and we have all of our users redirect my docs and desktop so they are backed up on our server every night
yo_beeDirector of Information TechnologyCommented:
So I would recommend disabling Offline folder sync .

Here is a link that will help you and you can decided what you would like to do.
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eli290Author Commented:
so then we dont need offline sync to be enabled for folder redirection?
yo_beeDirector of Information TechnologyCommented:
Not at all.  There are a couple of purposes for it, but for a Desktop I do not think it is worth it.  
  1. Laptop = sync enable for when the user is traveling off the network so they have access to their Desktop, Documents and other redirected folders.
  2. For faster access to files, but this is not worth enabling for.  

So if all you devices are desktops then disable it on the entire domain.  If you have laptops then you will want to create two GPO's.
  1. for Laptop enabled sync
  2. for desktop disable sync
Steve KnightIT ConsultancyCommented:
One way may be to remove the policy from applying to that user -- i.e. move them to a different OU or remove from group, gpupdate /force and logoff, then log back on, re-apply the policy to them, gpupdate and logoff/on again?

If the policy doing the redirect has done but the files just not copied then move them manually to the new location.

I tend to go with laptops = offline files + redirect and desktop = just redirect but for few sites with less potentially reliable server infrastructure I tend to combine with offline files for all.  Offline files helps with users searching their desktop/documents or whatever you redirected using their local indexing options too.

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