jlavery
asked on
Window AD same as Web/email domain, website access not working
incumbent IT provider named the windows AD domain name the same as the external web/email domain.
not the end of the world until they want to access their own website.
we have other clients with the same issue. we just drop an A record in Windows DNS referring to www then the IP provided by web host provider, then bam it works no issue. EXCEPT FOR TODAY OF COURSE! this was just working fine for this client but they changed web devs and hosting provider, so we just had to change the IP address for the A record that already existed.
we try to access the website within the client's walls and it sends us to an IIS Server page. we do not run IIS internally so do not thing its hitting our own boxes.
when accessing the website via a browser we do begin with www.domainname.org
when we ping www.domainname.org it resolves to the new IP we are pointing to in A record. same if we ping just www.
just worked with godaddy who is registrar and DNS provider, the confirmed all good
just worked with ISP, they confirmed DNS servers that we have in the forwarders section of MS DNS. we also added 8.8.8.8 & 4.2.2.2 to forwarders.
cleared all browser cache.. will be fine with hosts file entry as not a large user community if that is a quick fix.
rebooted servers last night as well, just cause we have not yet done that.. still nothing.
this has to be something really stupid and appreciate it if someone could point it out to me.
not the end of the world until they want to access their own website.
we have other clients with the same issue. we just drop an A record in Windows DNS referring to www then the IP provided by web host provider, then bam it works no issue. EXCEPT FOR TODAY OF COURSE! this was just working fine for this client but they changed web devs and hosting provider, so we just had to change the IP address for the A record that already existed.
we try to access the website within the client's walls and it sends us to an IIS Server page. we do not run IIS internally so do not thing its hitting our own boxes.
when accessing the website via a browser we do begin with www.domainname.org
when we ping www.domainname.org it resolves to the new IP we are pointing to in A record. same if we ping just www.
just worked with godaddy who is registrar and DNS provider, the confirmed all good
just worked with ISP, they confirmed DNS servers that we have in the forwarders section of MS DNS. we also added 8.8.8.8 & 4.2.2.2 to forwarders.
cleared all browser cache.. will be fine with hosts file entry as not a large user community if that is a quick fix.
rebooted servers last night as well, just cause we have not yet done that.. still nothing.
this has to be something really stupid and appreciate it if someone could point it out to me.
ASKER
yes it does.. its like your in my head!!
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ASKER
Thanks Doc!! standby!
ASKER
ok. so you put the focus in the right place
they had the site listed in apache as domainname.org. when they made the change on their end to www.domainname.org, it took like 10 min to kick in but it did work
thanks Doc!!
they had the site listed in apache as domainname.org. when they made the change on their end to www.domainname.org, it took like 10 min to kick in but it did work
thanks Doc!!
When the page opens, does the URL change from www.domainname.org to simply domainname.org?