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CISSFlag for United States of America

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Veeam back up jobs failing

About two weeks ago three of our Veeam back up jobs began failing (they've run for a few years prior to this). We get a (503 Server Not Available) error. I am able to RDP to the computer. It has a working internet connection. When i go to the web browser address, though, i get the same 503 error (i'll attach screen grab). I've rebooted the computer and the host. That did not help. Nothing has changed in our DNS/Networking and we've been using the same firewirewall for years but these servers are located on the same network.

Vmware ESXi is version 6.0.0 for the host.

Not sure what other information i should provide.

Any suggestions would be great. Thank you.
VsphereError.PNG
Avatar of Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)
Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)
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Are you using the vSphere VCSA Appliance ?

Check the Appliance has not filled up the storage space..

This is a common issue, and I Answered a question on it a few weeks ago, with the same issue

https://www.experts-exchange.com/questions/29107296/Can't-login-to-vcenter-503-error-server-could-not-interpret-the-client's-request.html
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ASKER

Thanks for your response Andrew.

Where would i check the appliance storage? The VM that's giving me the error code has 90GB of free space on C drive. The host server has 200GB on one datastore and 300GB on the other.
Do you use vCenter Server, or are you using the appliance ?
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ASKER

vCenter Server
Basically your vCenter Server has broken. I'm afraid it happens.

The VMware KB is here

https://kb.vmware.com/s/article/2121043

Now you can waste your time, going through that.... and still have a broken vCenter Server.

or re-install vCenter Server. (and maybe think about just deploying VCSA 6.5!)
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ASKER

In the kb article you shared, it says to restart the vSphere Web Client manually. In local services on the vm having isses i don't see a vSphere Web Client Service. Should i be looking on the host or elsewhere?
vmwareservices.PNG
Is that your vCenter Server ?

Is that the VM IP address you connect to ?

Are you sure you don't have an Appliance installed as well, as this VM which is used for VMware Update Manager, because you should also have a vCenter Server Service ?
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