I am assigning a used laptop to a new user. The laptop has Office 365 ProPlus pre-installed. When I open any Office app and go to the 'Account' page, under subscription product it says Belongs to c******@re*****.com
I do not know who this previous user was. How can I clear their account off of this machine without knowing who they are?
The new user has their own E3 license.
Thanks for pointing me in the right direction.
In the past, when I have known who the previous user was I would just have them log into the Office 365 portal and go under 'installs' and remove the machine name they are no longer using. I dont know how to do that without knowing who this user is. I am thinking there must be some way to clear it my machine name in the admin portal? I hope!