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I am assigning a used laptop to a new user. &nbsp;The laptop has Office 365 ProPlus pre-installed. &nbsp;When I open any Office app and go to the 'Account' page, under subscription product it says Belongs to c******@re*****.com<br />
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I do not know who this previous user was. &nbsp;How can I clear their account off of this machine without knowing who they are?<br />
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The new user has their own E3 license.<br />
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Thanks for pointing me in the right direction.<br />
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In the past, when I have known who the previous user was I would just have them log into the Office 365 portal and go under 'installs' and remove the machine name they are no longer using. &nbsp;I dont know how to do that without knowing who this user is. &nbsp; I am thinking there must be some way to clear it my machine name in the admin portal? &nbsp;I hope!
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I am assigning a used laptop to a new user.  The laptop has Office 365 ProPlus pre-installed.  When I open any Office app and go to the 'Account' page, under subscription product it says Belongs to c******@re*****.com

I do not know who this previous user was.  How can I clear their account off of this machine without knowing who they are?

The new user has their own E3 license.

Thanks for pointing me in the right direction.

In the past, when I have known who the previous user was I would just have them log into the Office 365 portal and go under 'installs' and remove the machine name they are no longer using.  I dont know how to do that without knowing who this user is.   I am thinking there must be some way to clear it my machine name in the admin portal?  I hope!

How to clear an office 365 install from the account of the previous user when the previous user is not known?

Microsoft Office is an integrated suite of applications that includes Outlook, Word, Excel, Access, PowerPoint, Visio and InfoPath, along with a number of tools to assist in making the individual components work together. Coding within and between the projects is done in Visual Basic for Applications, known as VBA.

Microsoft Office

Office 365 is a group of software plus services subscriptions that provides productivity software and related services to its subscribers. Office 365 allows the use of Microsoft Office apps on Windows and OS X, provides storage space on Microsoft's cloud storage service OneDrive, and grants 60 Skype minutes per month. Office 365 includes e-mail and social networking services through hosted versions of Exchange Server, Skype for Business Server, SharePoint and Office Online, integration with Yammer, as well as access to the Office software. All of Office 365's components can be managed and configured through an online portal; users can be added manually, imported from a CSV file, or Office 365 can be set up for single sign-on with a local Active Directory using Active Directory Federation Services.