Invalid current password

felguera
felguera used Ask the Experts™
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We are trying to setup an API in Magento 1.9.3.8 when the current admin password is entered, the system comes back with Invalid current password. Does any one know what password is magento expecting? I am the admin of the system so should be able to use my password, but the role name is not admin, is Sales API.

Any one here have an idea of how to fix this? Cannot setup my taxjar account because of this issue.

Thanks,

FE
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Top Expert 2015

Commented:
Not sure if anyone changed the password but if it's default then can you try

Username: admin
Password: 123123

Otherwise you will have to reset the password using the ‘Reset password’ functionality

Author

Commented:
Seems that it was changed, and now I do not know were to go to change it back.
Thanks for the help!

FE
Top Expert 2015
Commented:
Can you login to cPanel?  Not sure if your web host will allow but you may be able to reset it from there.  Check with your web hosting company.

https://www.a2hosting.com/kb/installable-applications/optimization-and-configuration/magento1/resetting-the-magento-administrator-password#Magento-1.9-and-older-versions

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