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Deerek11Flag for United States of America

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Email account spamming??

Hello I have a user that contacts in their email account is being spammed by a fake email account with their name but not their email account, so I am thinking that if all of the people on the sent list is from this users email contacts and then it list them as the sender it must have something to do with their account?  How is this happening?
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Andy M
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this user is using their personal laptop with an old aol.com account but I do see this a lot so I normally just tell the user to change their email password but I wanted to try to understand what's going on, so when this happens it is tied to that user in some way such as malware on their computer or email account is compromised. I just always wondered if this is a problem that arises from no relationship to the user account nor their computer they have or been using?