<div>
Hi,<br />
<br />
I am here to help you with your open question. &nbsp;Do you still need help? &nbsp;I have the ability to alert more experts if you still need help.<br />
<br />
If you solved the problem on your own, would you please post the solution here in case others have the same problem?<br />
<br />
If you need me to delete this question just say &quot;Delete.&quot;<br />
<br />
Thank you for using Experts Exchange.<br />
<br />
Regards,<br />
<br />
Kyle Santos<br />
Customer Relations
</div>


Hi,

I am here to help you with your open question.  Do you still need help?  I have the ability to alert more experts if you still need help.

If you solved the problem on your own, would you please post the solution here in case others have the same problem?

If you need me to delete this question just say "Delete."

Thank you for using Experts Exchange.

Regards,

Kyle Santos
Customer Relations

<div>
Yes, still looking for any information possible to solve this problem.
</div>


Yes, still looking for any information possible to solve this problem.

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According to this<br />
<br />
<a href="https://support.apple.com/en-ca/HT201311" rel="ugc">https://support.apple.com/en-ca/HT201311</a><br />
<br />
MF236n supports Airprint. Did you install the Airprint software from the Apple Store?
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According to this

https://support.apple.com/en-ca/HT201311 [https://support.apple.com/en-ca/HT201311]

MF236n supports Airprint. Did you install the Airprint software from the Apple Store?

<div>
Canon business print is an app.<br />
Airprint does not need an app installing, it is native driverless printing for Apple applications.<br />
Is Airprint enabled on the MFD?<br />
Looking at the manual, it is not enabled by default.<br />
<a href="http://ug.oipsrv.net/USRMA-1354-zz-SS-enUS/contents/SS249_mobile_183usingairprint.html" rel="ugc">http://ug.oipsrv.net/USRMA-1354-zz-SS-enUS/contents/SS249_mobile_183usingairprint.html</a>
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Canon business print is an app.
Airprint does not need an app installing, it is native driverless printing for Apple applications.
Is Airprint enabled on the MFD?
Looking at the manual, it is not enabled by default.
http://ug.oipsrv.net/USRMA-1354-zz-SS-enUS/contents/SS249_mobile_183usingairprint.html [http://ug.oipsrv.net/USRMA-1354-zz-SS-enUS/contents/SS249_mobile_183usingairprint.html]

<div>
I am not sure about iPad, but there is an App on my iPhone for Airprint. Either way should work. <br />
<br />
Turn the iPad completely OFF, start it up again and test.
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I am not sure about iPad, but there is an App on my iPhone for Airprint. Either way should work.

Turn the iPad completely OFF, start it up again and test.

<div>
wyliecoyoteuk, I have installed the Canon Biz app which integrates into airprint on the iPad. &nbsp;It works right away, anf then over time it fails to locate any printers. &nbsp;If his problem continues, I will enable airprint on the printer. &nbsp;All Android devices work great, and was wondering if iOS has an issue with Canon Biz app now.
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wyliecoyoteuk, I have installed the Canon Biz app which integrates into airprint on the iPad.  It works right away, anf then over time it fails to locate any printers.  If his problem continues, I will enable airprint on the printer.  All Android devices work great, and was wondering if iOS has an issue with Canon Biz app now.

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Look at the IOS Support site above for the Canon app
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Look at the IOS Support site above for the Canon app

IT Manager

Jason Johanknecht

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Stopped using Canon app in favor of airprint enabled on the printer.
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Stopped using Canon app in favor of airprint enabled on the printer.

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iPad mini (Not sure what version) with new Canon MF236n printer on network. &nbsp;Canon Buisness print was installed and test print jobs were done successfully. &nbsp;The printer is brand new, installed yesterday. &nbsp;Today the client called and said AirPrint results in NO PRINTERS FOUND. &nbsp;He has attempted several times, and standing near the wireless router even. &nbsp;I have used the older MF216n with apple devices for years without issue. &nbsp;In fact this job, I replaced a power failure MF216n device. &nbsp;What steps should I recommend to end user for troubleshooting? &nbsp;The printer is working perfectly from all Windows devices (including wireless).
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iPad mini (Not sure what version) with new Canon MF236n printer on network.  Canon Buisness print was installed and test print jobs were done successfully.  The printer is brand new, installed yesterday.  Today the client called and said AirPrint results in NO PRINTERS FOUND.  He has attempted several times, and standing near the wireless router even.  I have used the older MF216n with apple devices for years without issue.  In fact this job, I replaced a power failure MF216n device.  What steps should I recommend to end user for troubleshooting?  The printer is working perfectly from all Windows devices (including wireless).

Canon MF236n and iPad mini intermittent No devices found

iPad is an iOS-based line of tablet computers built around the device's multi-touch screen, including a virtual keyboard. The iPad includes built-in Wi-Fi and cellular connectivity on select models. An iPad can shoot video, take photos, play music, and perform Internet functions such as web-browsing and emailing. Other functions – games, reference, GPS navigation, social networking, etc. – can be enabled by downloading and installing apps.

iPad

A printer is a peripheral which makes a persistent human readable representation of graphics or text on paper or similar physical media. Traditional printers are being used more for special purposes, like printing photographs or artwork, and are no longer a must-have peripheral; 3D printing has become an area of intense interest, allowing the creation of physical objects. An image scanner is a device that optically scans images, printed text, handwriting, or an object, and converts it to a digital image. Hand-held scanners, where the device is moved by hand, have evolved from text scanning "wands" to 3D scanners used for industrial design, reverse engineering, test and measurement, orthotics, gaming and other applications.

Printers and Scanners

Networking is the process of connecting computing devices, peripherals and terminals together through a system that uses wiring, cabling or radio waves that enable their users to communicate, share information and interact over distances. Often associated are issues regarding operating systems, hardware and equipment, cloud and virtual networking, protocols, architecture, storage and management.

Networking

Software is any set of instructions that directs a computer to perform specific tasks or operations. Computer software consists of programs, libraries and related non-executable data (such as documentation). Computer software is non-tangible, contrasted with computer hardware, which is the physical component of computers. Software written in a machine language is known as "machine code". However, in practice, software is usually written in high-level programming languages than machine language. High-level languages are translated into machine language using a compiler or interpreter or a combination of the two.

Software

Hardware includes cell phones and other digital living devices, tablets, computers, servers, peripherals and components, printers and scanners, gaming consoles, networking hardware such as routers, hubs, switches and modems, storage devices and security equipment such as firewalls and other appliances.

Hardware

Wireless networking is anything related to the transfer of data between two (or more) devices without the use of a physical connection, ranging from getting advice on a new Bluetooth headset to configuring sophisticated enterprise level networks.

Wireless Networking

Wireless networking is a method by which homes, telecommunications networks and enterprise (business) installations avoid the costly process of introducing cables into a building, or as a connection between various equipment locations. Wireless telecommunications networks are generally implemented and administered using radio communication. This implementation takes place at the physical level (layer) of the OSI model network structure. The key hardware components of a wireless computer network include adapters, routers and access points, antennas and repeaters.

Wireless Hardware

A router is a networking device that forwards data packets between computer networks. Routers perform the "traffic directing" functions on the Internet. The most familiar type of routers are home and small office cable or DSL routers that simply pass data, such as web pages, email, IM, and videos between computers and the Internet. More sophisticated routers, such as enterprise routers, connect large business or ISP networks up to the powerful core routers that forward data at high speed along the optical fiber lines of the Internet backbone. Though routers are typically dedicated hardware devices, use of software-based routers has grown increasingly common.