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Christian HansFlag for United States of America

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OWA timeout settings (PublicTimeout, PrivateTimeout)

Regarding Exchange 2013...

I understand that we should be able to set the Timeouts for our OWA users. All our CAS servers have the PublicTimeout -value 7 in the 'HKLM:\SYSTEM\CurrentControlSet\Services\MSExchange OWA’ registry.

I want to control the timeouts and want to add the PrivateTimeout -value 480 and then change the PublicTimeout -value to 15.

My question, although this is set to 7 mins today, why when users log into OWA and do NOT check the Private Computer box, are they never timed out and prompted to log in again?

I have tested this in IE, Edge and Chrome, none of which forces me to log in again after 7 mins, nor 10, 15, 20, 30.

What else could be controlling this timeout?

Our Load Balancer VIPs have a timeout set to 30 mins for these CAS servers.

Any ideas? Thanks.
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