Owner

Mark Litin

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Thanks for the excellent explanation, Wayne88. &nbsp;I'll check that out.
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Thanks for the excellent explanation, Wayne88.  I'll check that out.

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No problem Mark, let me know how it goes. Good luck!
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No problem Mark, let me know how it goes. Good luck!

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A client has a Ricoh MP C3503 that is connected to their network. &nbsp;Using the print driver provided by Ricoh, they can print just fine, so it can be found on the network. &nbsp;The problem is that scanning to real destinations on the same network fails with the Ricoh failing to access the network. &nbsp;Please see the attached photos of the scanner setup for one of the PCs set to receive these scans. &nbsp;The path for the destination PC is correct, and I tried also to use the IP of the PC. &nbsp;The destination folder assigned is shared to the network and the network is private. The client is using Windows 10 fully patched. &nbsp;They are using Windows defender and firewall with default settings. &nbsp;The network is protected with a Sonicwall Soho firewall with default security settings. The network is a Workgroup, not a domain.<br />
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What might I try to get this MFP to connect to and scan to the client pcs?<br />
<a href="https://filedb.experts-exchange.com/incoming/2018/07_w30/1358730/pic1.jpg" target="_blank" class="file-inline" title="This picture shows the folder setting for the destination PC/folder (90 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>pic1.jpg</a><br />
<a href="https://filedb.experts-exchange.com/incoming/2018/07_w30/1358732/pic2.jpg" target="_blank" class="file-inline" title="This pictures shows the dialog when the Browse Network button is pressed (76 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>pic2.jpg</a>
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This pictures shows the dialog when the Browse Network button is pressed

pic2.jpg

This picture shows the folder setting for the destination PC/folder

pic1.jpg

A client has a Ricoh MP C3503 that is connected to their network.  Using the print driver provided by Ricoh, they can print just fine, so it can be found on the network.  The problem is that scanning to real destinations on the same network fails with the Ricoh failing to access the network.  Please see the attached photos of the scanner setup for one of the PCs set to receive these scans.  The path for the destination PC is correct, and I tried also to use the IP of the PC.  The destination folder assigned is shared to the network and the network is private. The client is using Windows 10 fully patched.  They are using Windows defender and firewall with default settings.  The network is protected with a Sonicwall Soho firewall with default security settings. The network is a Workgroup, not a domain.


What might I try to get this MFP to connect to and scan to the client pcs?

Cannot succefully set up scanning from Ricoh MP C3503

Photo and imaging software is used to edit and compose raster images; Adobe Photoshop, which dominates the market, has its own topic. Common actions include cropping, slicing, retouching, color replacement, masking and erasing. Other programs include Apple Photo, Corel PaintShop Pro, GIMP, Serif PhotoPlus, Pixlr, PhotoScape, Picasa and IrfanView.

Images and Photos

Networking is the process of connecting computing devices, peripherals and terminals together through a system that uses wiring, cabling or radio waves that enable their users to communicate, share information and interact over distances. Often associated are issues regarding operating systems, hardware and equipment, cloud and virtual networking, protocols, architecture, storage and management.

Networking

A personal computer is a general-purpose computer whose size, capabilities and price make it useful for individuals, and is intended to be operated directly by an end-user with no intervening computer time-sharing models that allowed systems to be used by many people, usually at the same time. Personal computers may be connected to a local area network (LAN), either by a cable or a wireless connection, and through that to the Internet. A personal computer may be a laptop computer or a desktop computer running an operating system such as Windows, Linux or Macintosh OS.