Newer Dell Precision SSD's seem to lose network connection
Dell Precision 3620, i7 with ssd and 32GB RAM seems to be losing connection with the network more often than much less powerful and older machines on my network. It's simple enough to restart an ssd in 30 seconds and get things back, but I was expecting these machines to be thoroughbreds for the partners and owners and they are acting more like donkeys.
I've noticed this type of behavior on a handful of Dell ssd i7 machines ordered over the past 6 months or so. dell tech offers some advice on updating drivers and running a hardware diagnostic, but says there is absolutely no "known issue" or history log of this type of complaints on these systems...so I'm appealing to the experts.
One ssd user even had a corrupted user profile that I now have to rebuild (only this profile only this machine). Could be a string of coincidences, but it's enough that I don't trust these high-end ssd machines to hold a mapped drive or connect to a redirected home folder or open a server-based CRM reliably. Could even be a bad network card on these systems or some type of bloatware Dell installs?
any advice on troubleshooting or similar experiences is appreciated.
I've noticed this type of behavior on a handful of Dell ssd i7 machines ordered over the past 6 months or so. dell tech offers some advice on updating drivers and running a hardware diagnostic, but says there is absolutely no "known issue" or history log of this type of complaints on these systems...so I'm appealing to the experts.
One ssd user even had a corrupted user profile that I now have to rebuild (only this profile only this machine). Could be a string of coincidences, but it's enough that I don't trust these high-end ssd machines to hold a mapped drive or connect to a redirected home folder or open a server-based CRM reliably. Could even be a bad network card on these systems or some type of bloatware Dell installs?
any advice on troubleshooting or similar experiences is appreciated.
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Drivers or hardware issue perhaps, but I highly doubt the SSD actually come into play. As already mentioned, update the OS and drivers first. BIOS also. If issues persist, you could test with an external network card.
ASKER
Thanks guys the BIOS & Chipset updates seem to have helped. I will monitor for the next month or two as performance isn't terrible enough to return machines, just enough to be troublesome.
External network card also seems like a great isolating troubleshooting step.
Thx
JA
External network card also seems like a great isolating troubleshooting step.
Thx
JA
Thanks for the update.
More than likely drivers or the OS.