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Danbrasco

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Companyweb stops and starts by itself

After I installed several updates on my SBS 2008 R2 server the companyweb started to stop working once a day for like 20 minutes not everyday but most of the days and then it just started to work again, this what I have tried:

-checked and cancel tasks that I saw ran by that time: antivirus scan, backup

-Recreated the sbs Monitoring database as it was getting full and I thought this may some how create this issue: https://blogs.technet.microsoft.com/sbs/2011/08/22/how-to-recreate-the-sbsmonitoring-database/

-Recreated the access to the companyweb deleting from the IIS and adding it again: https://docs.microsoft.com/en-us/previous-versions/windows/it-pro/windows-server-essentials-sbs/dd548330(v=ws.10)

-I checked the event viewer and I cannot see any error directly related with this: apart from:

*MSSQL$SBSMONITORING 17137

*MSSQL$MICROSOFT##SSEE 17137

*MSSQL$MICROSOFT##SSEE 2803 I can see few of this error

and a WAS 5186 error

also on top of this when I go to the Web Sites on the Windows SBS console the internal website shows status as "Unknown", description  as "The Web site dues not exist" and it doesn't give any option to run or stop it; and funny enough now when I go to the IIS Manager console and check if the website is running now it only works when it shows as stopped in here.

Any ideas of what could be causing the issue or what else I could try?
Avatar of Mal Osborne
Mal Osborne
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Tried playing with IIS application pool recycling?  Sometimes a recycle on SBS can make the internal website slow for a while. Usually more like 5mins than 20, but still something I would check.

https://www.outsystems.com/forums/discussion/10307/understanding-application-pool-recycling-and-how-to-fine-tune-for-use-with-outsys/
Do you have any update with KB433881x?
if yes please uninstall, restart the server and try.
Avatar of Danbrasco
Danbrasco

ASKER

Hi all;
thanks a lot for your prompt reply, MAS I checked the installed updates and couldn't find any updated with this number, I also checked  the IIS application pool recycling as Mal Osborne suggested But I couldn't see any setting that may cause this issue any way i modify some of the times to see if that makes any difference in the next days, I will let you know.
Hello, I just wanted to give an update on this, the companyweb seems to be working fine now no issues so far; after I changed the IIS application pool recycling settings in SBS web applications application pool, there were two options checked one for a fixed intervals and one for specific time so i unchecked the fixed intervals save it and after that the companyweb hasn't stop working since then so far; but I still have the issue with the status of the internal company web in the SBS console it stills appears as unknown; any ideas why this could be happening?
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