Solved: Cannot install Windows 7 Professional SP1 OS due to "missing drivers". Please advise.

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Fred Leone

Cannot install Windows 7 Professional SP1 OS due to "missing drivers". Please advise.

Am trying to install Windows 7 Professional SP1 OS but keep getting following error message:

"A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now.

Note: If the Windows installation media is in the CD/DVD drive, you can safely remove it for this step."

I have tried original DVD installation and even tried downloading and burning onto new DVD from Volume Licensing Website...attachment is screen shot of error message. Please advise.

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David Johnson, CD🇨🇦

you are trying to install it on WHAT? do you have RAID enabled on the destination computer? do you have the f5 drivers from the manufacturer? If your cpu is Skylake or newer it is not supported only Windows 10 is supported on Skylake or newer cpu's
https://blogs.windows.com/windowsexperience/2016/01/15/windows-10-embracing-silicon-innovation/

John🇨🇦

What OS did this computer come with? In line with David's post above, if it came with Windows 10, you probably cannot go backward.

nobus🇧🇪

and how is the usb stick and cd drive connected? if over usb - make sure you use an USB 2 port - NOT USB 3
Win 7 media does not have drivers for USB 3

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Fred Leone

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Good morning,
I am trying to install onto Dell Latitude E5570..after further research it seemed to have in fact come pre-installed with Windows 10 and it has the Intel Core i7-6600U that apparently belongs to the Skylake family..I was looking into another Dell Latitude but I saw it also has Windows 10 installed and the processor seems to also be Skylake as well, Intel Core i5-6300U..I guess I'm dead in the water for these laptops..

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nobus🇧🇪

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John🇨🇦

It probably will not go backwards unless the post above works

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marsilies

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John🇨🇦

Windows 10 works very well - I have been using it successfully for 3 years. You do have to have up to date software.

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Fred Leone

ASKER

@marsilies, ArcGIS Explorer software is not compatible with Windows 10..I'm not sure what modifications I would have to do for Windows 10 to behave like Windows 7

John🇨🇦

Either upgrade that software or find a replacement package. Windows 7 is quickly dying, so consider a replacement package.

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David Johnson, CD🇨🇦

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marsilies

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John🇨🇦

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Robert Retzer🇨🇦

you may need to change the settings in the bios to legacy boot, and turn off security boot, before windows 7 will install.

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Fred Leone

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I apologize for the delay, @David Johnson yes the version we have is not the latest and is the reason why it fails, it was decided however to keep WIndows 10 to keep all devices with latest OS and security. If upgrading the software is not approved then it will have to be launched through virtual machine as an alternative. I appreciate your help gentlemen.

David Johnson, CD🇨🇦

I thought I gave everyone equal points

Robert Retzer🇨🇦

go ahead award points as suggested.

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Windows 7

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Windows 7 is an operating system from Microsoft. Features include multi-touch support, a redesigned Windows Shell with a new taskbar, referred to as the Superbar, a home networking system called HomeGroup, and performance improvements.