Upgrading from old version of CR (v6) to latest version

Kerry Wilson
Kerry Wilson used Ask the Experts™
on
We have an old version of CR (Version 6 or 7?) that came with our accounting software in 1998.  With it we are able to design reports and "compile" them (i.e. create .exe files) for distribution to other users on our network who have a need to generate various accounting-related reports for viewing and/or printing.  So, those client computers are able to run any of the reports, answer input prompts (parameters) that are in the network share but they can't change the structure of the report itself.

We are now researching and planning to upgrade to the latest version (CR 2016?).  SAP pre-sales support is telling us we can no longer distribute the compiled versions for other users on our network.  It's unclear to us if they fully understand what we're doing and whether this "barrier" real and, if so, is a technical barrier or a licensing barrier.

We are hoping to take the old .rpt files and convert them to the latest version.
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
Distinguished Expert 2018

Commented:
Did you just talk to support or an actual sales engineer? If the prior, then you definitely need to have a discussion with the latter
Kerry WilsonNetwork Administrator

Author

Commented:
I'm not sure (it was my boss who had the conversation with them).  But, I'm pretty sure it was a sales person (my boss said he was chatting with someone in sales).
Distinguished Expert 2018
Commented:
Get in touch with a Sales Engineer, or at least someone who can get you in touch with one.
Distinguished Expert 2018

Commented:
Answered

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial