Kenny Placido
asked on
PPops.net timed out to my mail.company.com?
I am having a wierd issue going on and I dont know where to begin. 2 seperate companies are getting a timeout from my mail.company.com. THe time out is coming from ppops.net. See below:
__________________________
From: Mail Delivery Subsystem <MAILER-DAEMON@mx08-001985
Sent: Wednesday, August 15, 2018 2:29 PM
To: Aaron White
Subject: Delivery delayed:[Ext] RE: August 30-31, 2018 Petrel Advanced Property Modeling
**************************
** THIS IS A WARNING MESSAGE ONLY **
** YOU DO NOT NEED TO RESEND YOUR MESSAGE **
**************************
The original message was received at Wed, 15 Aug 2018 15:15:15 GMT
from m0161610.ppops.net [127.0.0.1]
----- Transcript of session follows -----
<LCarmichael@company.com>,
Warning: message still undelivered after 4 hours
Will keep trying until message is 5 days old
Both messages are similar and the only constance is ppops.net and mail.company.com. I am not having that issue with other emails, just these 2.
__________________________
From: Mail Delivery Subsystem <MAILER-DAEMON@mx08-001985
Sent: Wednesday, August 15, 2018 2:29 PM
To: Aaron White
Subject: Delivery delayed:[Ext] RE: August 30-31, 2018 Petrel Advanced Property Modeling
**************************
** THIS IS A WARNING MESSAGE ONLY **
** YOU DO NOT NEED TO RESEND YOUR MESSAGE **
**************************
The original message was received at Wed, 15 Aug 2018 15:15:15 GMT
from m0161610.ppops.net [127.0.0.1]
----- Transcript of session follows -----
<LCarmichael@company.com>,
Warning: message still undelivered after 4 hours
Will keep trying until message is 5 days old
Both messages are similar and the only constance is ppops.net and mail.company.com. I am not having that issue with other emails, just these 2.
ASKER
I attached the header info. To me, it looks like it is stopping at the office 365. But the o365 is in europe.
header.JPG
header.JPG
Same headers info for the 2 emails? or domains failing?
ASKER
I am assuming it is the same header information for both emails. I only got a copy of one email and the other was forwarded to me.
some mail servers are set to deny the first attempt of a new email address and then accept a retry. (Spammers don't normally retry)
It could be that company.com is offline or otherwise unavailable (out of storage space or other reason for not accepting mail)
It could be that company.com is offline or otherwise unavailable (out of storage space or other reason for not accepting mail)
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https://mxtoolbox.com/EmailHeaders.aspx
you will get a report about the hops of that particular email.
and you will get information about if any of the emails are in the blacklists.
That would be my 1st test