outlook can not send and receive emails
I keep getting this dialog in outlook 2016. Enter user name and password. It is already filled in. All the information is the same nothing has changed and even when I do enter it again nothing happens I still keep on getting the dialog box. . I am unable to receive or send email. Please help. See error message. Thank you.
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ASKER
Andrew
It is Outlook 2016 .My email is xxxxxxxx@att.net.
Thank you.
It is Outlook 2016 .My email is xxxxxxxx@att.net.
Thank you.
ASKER
Andrew smart as always :)
Thanks Basem, glad I was able to help :)
ASKER
Andrew
Can you please take a look at my question. Outlook 2016 data file account name change? Thank you.
Can you please take a look at my question. Outlook 2016 data file account name change? Thank you.
Basem, I would first try removing the account from Outlook and then re adding it. See if that resolves the error.
https://answers.microsoft.com/en-us/msoffice/forum/msoffice_outlook-mso_other-mso_2010/outlook-2010-receiving-error-0x800ccc92-when/fd30b09d-5a37-4a7c-bbed-fa36560daa37
Also check in the Email Account settings:
incoming mail server (POP or IMAP server)
outgoing mail server
login ID and Password
Then in advanced settings: Incoming 995 TLS ; Outgoing 587 or 465 TLS or STARTLS Check these carefully.