Peterson50

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We use N-Able to manage our clients with MSP SolarWinds for remote control of the client. &nbsp;Somehow now when using MSP Remote Access, when it is ready to launch a session it forces Vmware Fusion on my Mac to start up which of course it is not. &nbsp;I'm not certain if it is a java based viewer or what but I'm unable to find out what it is supposed to load and until I do I'm stuck using another remote control tool. &nbsp;Anyone out there who uses MSP Solarwinds?<br />
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Thanks
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We use N-Able to manage our clients with MSP SolarWinds for remote control of the client.  Somehow now when using MSP Remote Access, when it is ready to launch a session it forces Vmware Fusion on my Mac to start up which of course it is not.  I'm not certain if it is a java based viewer or what but I'm unable to find out what it is supposed to load and until I do I'm stuck using another remote control tool.  Anyone out there who uses MSP Solarwinds?

Thanks

MSP Solarwinds opens Vmware Fusion in error

Remote access may refer to the connection to a data-processing system from a remote location, for example through a virtual private network remote desktop software, terminal emulation, or the activation of features of a business telephone system from outside the business's premises.

Remote Access

SolarWinds’ mission has been to provide purpose-built products that are designed to make jobs easier for IT professionals, MSPs, and DevOps pros. We offer value-driven products and tools that solve a broad range of IT management challenges—whether those challenges are related to networks, servers, applications, storage, virtualization, cloud, or development operations.

SolarWinds

VMware, a software company founded in 1998,  was one of the first commercially successful companies to offer x86 virtualization. The storage company EMC purchased VMware in 1994. Dell Technologies acquired EMC in 2016. VMware’s parent company is now Dell Technologies.

VMware has many software products that run on desktops, Microsoft Windows, Linux, and macOS, which allows the virtualizing of the x86 architecture.  Its enterprise software hypervisor for servers, VMware vSphere Hypervisor (ESXi), is a bare-metal hypervisor that runs directly on the server hardware and does not require an additional underlying operating system.