why am i seeing this and how can i fix it please

Craig Smith
Craig Smith used Ask the Experts™
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When I go to log onto a web page this is what I get ,

Microsoft VBScript runtime error '800a005e'
Invalid use of Null: 'clng'
/index.asp, line 463
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Commented:
hello, can you share your code ? must be a error on it
Craig SmithLeading hand / Bobcat operator

Author

Commented:
Microsoft VBScript runtime error '800a005e'
Invalid use of Null: 'clng'
/index.asp, line 463

This is all that it reads sorry ?
Bill PrewIT / Software Engineering Consultant
Top Expert 2016

Commented:
We'll need a bit more to go on that just that error.  What web site are you accessing that gives this error?  Is it a site your have built, or a public site?  It looks like the error is being thrown on line 463 of the index.asp file in the root of the site, can you provide that file?


»bp
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Commented:
Hello

you don't have access to the code ?  the error said that a variable clng is null and  because in the code you do not handle this case where the variable clng is null so you have this error.
Craig SmithLeading hand / Bobcat operator

Author

Commented:
It is a public web site

www.imoto.it
Craig SmithLeading hand / Bobcat operator

Author

Commented:
Sorry im totally green to all this tech talk and how to look further into all apart from what it shows me  on initial page
Bill PrewIT / Software Engineering Consultant
Top Expert 2016

Commented:
Since that's a public site, they have a problem and there is nothing you can do to fix it.  The English version seems to come up though:

https://www.imoto.it/en/

If you could find contact info you could let them know they have a problem, but the dates in the user forum are pretty old, so not sure it's a terribly active site or initiative now.


»bp
Fabrice LambertConsulting
Distinguished Expert 2017

Commented:
For a public web site, there is not much you can do as the error isn't from your side.
Maybe contact the site admin, and wait for them to fix the issue.
Bill PrewIT / Software Engineering Consultant
Top Expert 2016

Commented:
You might try and contact them via their facebook page:

https://www.facebook.com/imoto.it


»bp
Craig SmithLeading hand / Bobcat operator

Author

Commented:
Okay thank you so much , I didn't know about the English version , the one im having trouble with ive been using daily ,
Thank you again BP
IT / Software Engineering Consultant
Top Expert 2016
Commented:
Craig SmithLeading hand / Bobcat operator

Author

Commented:
Okay , is this anything to do with there certificate ? Are they a safe site do you know ?
Fabrice LambertConsulting
Distinguished Expert 2017

Commented:
I don't think so, web browsers display a pop-up message box when there is a certificate issue.
It looks like a programming error.

Just report the error via e-mail or Facebook or whatever, everything else isn't your concern.
Craig SmithLeading hand / Bobcat operator

Author

Commented:
Thank you everyone that took the time to help answer my question

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