Could not stop mutiple Kaspersky processes in Server 2008R2

DP230
DP230 used Ask the Experts™
on
Dear Team, our server 2008R2 has many AVP.exe processes (Kaspersky Endpoint Security) that we could not stop. It showed errors when we tried to end task:

avp.PNG
avp1.PNG
We also tried some commands on CMD/PowerShell but it did not help. Administrator has FuLL-control right but it keep showing "Access is denied"
taskkill /PID "number" /F
Get-Process -Name "avp" | Stop-Process -Force


Could you please suggest? Many thanks!
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
Distinguished Expert 2018

Commented:
I would recommend restarting the server.
Distinguished Expert 2018
Commented:
You could also try downloading and using Process Hacker to terminate processes.
DP230Network Administrator

Author

Commented:
Hi, thank you!  I could terminated those processes using Process Hacker; but what are the causes for this issue?

Can you please suggest?
Ensure you’re charging the right price for your IT

Do you wonder if your IT business is truly profitable or if you should raise your prices? Learn how to calculate your overhead burden using our free interactive tool and use it to determine the right price for your IT services. Start calculating Now!

Kaspersky is a protected service.  Because it is an anti-virus agent.  It is designed to not be able to be shut down.  

If you want to stop it, I'd uninstall it.  

Protected services have everything possible done to prevent them from being able to be shut down.
Since you are using the endpoint service I'd recommend using a special folder group to manage your servers.  Then if you want to edit settings on them rather then mess with the services and potentially damage the engine, I'd modify the configuration on the security center.
Distinguished Expert 2018

Commented:
ScriotAddict basically answered it. Imagine if AV software was allowed to be shut down easily. Any malware would just target it right off the bat (and quite a bit of malware in the past did do exactly that)
DP230Network Administrator

Author

Commented:
No, my question is why did I have so many Kaspersky processes like that?
I doubt anyone can answer that but Kaspersky.

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial