Intel rapid storage chipset controller issue - no longer fully redundant

Dan
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Intel Rapid Storage (C600+/C220+) series chipset sata raid controller problem.  I had a drive crash, so I replaced it, and it started rebuilding.
I come this morning, and there's an error, that my data is no longer redundant.   Not sure why or how it happened, but can someone point me in the right direction how to fix this?

Has anyone seen this issue before?

intel
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Technical Architect - HA/Compute/Storage
Commented:
Check the logs. The bang may be fore the previous failure that has not been acknowledged yet.
DanNetwork Engineer

Author

Commented:
Thanks, Yes, I looked at the log, and I think it is referring to the old drive, so how do I acknowledge it, so it can clear it?
I have selected clear cache under the unknown drive that was removed, but it doesn't do anything, it comes up with the below errors.
intel1intel2
Philip ElderTechnical Architect - HA/Compute/Storage

Commented:
Pull the replacement drive and see where the console goes.

Is there a known good backup?
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DanNetwork Engineer

Author

Commented:
You mean, pull out the new SSD installed yesterday?  The server is in a datacenter, hours away, so it costs money every time I send someone out there to look at the server.This is  my backup server, so no, I don't have any backups of this server. It's just the OS drives that are having this issue, my data volumes are fine, they are on a different hardware raid controller.

I have restarted the server to see if that does anything.   I'll get back to you in a few min.
Philip ElderTechnical Architect - HA/Compute/Storage

Commented:
I suspect that there is an Intel RMM/iDRAC Enterprise/HPE iLO Advanced set up in the server? If so, then log on to the software RAID console (CTRL+I or CTRL+E IIRC) and see if the replacement drive can be flipped into the array.
DanNetwork Engineer

Author

Commented:
I don't think there is an ILO, if there is, it's not configured :( so I'm assuming I can't do anything at this point?
The bad drive was physically removed from the server, so I don't want the drive into the array, right?
not sure what to do next...
Top Expert 2014
Commented:
Is "unknown disk 0GB" meant to be the replacement or is it just a broken one nobody's removed?
DanNetwork Engineer

Author

Commented:
The restart did the trick, the error is gone!!!!!!!!!!!!!!!!!!!!!!!!!!
DanNetwork Engineer

Author

Commented:
thanks guys for your help
Philip ElderTechnical Architect - HA/Compute/Storage

Commented:
As an FYI: We deploy all nodes with Intel RMM/HPE iLO Advanced/Dell iDRAC Enterprise/ETC as out-of-band management is mandatory especially in a data centre that may not be close to anyone that could look into things.

If it saves one visit by the DC folks then it's virtually paid for itself.
DanNetwork Engineer

Author

Commented:
yes good point.
Philip ElderTechnical Architect - HA/Compute/Storage

Commented:
Since I'm on the subject. ;)

Disaster Preparedness: KVM/IP + USB Flash = Recovery. Here’s a Guide
DanNetwork Engineer

Author

Commented:
very good points, makes sense, with an ILO or simular, and having a flash drive with the OS already installed, will allow me to not even have to user the data center services, only for physically replacing a drive.
Philip ElderTechnical Architect - HA/Compute/Storage

Commented:
Yup. We've rebuilt Hyper-V hosts and nodes remotely using this method. It works really well.

Corsair Voyager Vega 32GB USB3 set up using Rufus to allow for uEFI and Secure Boot setup. Once Rufus is done we have a folder set that we put on that drive:
 _Drivers
 _BIOS
 _Firmware
 _ISOs

We keep the content in those folders relatively up to date based on the update status of the host/node.
DanNetwork Engineer

Author

Commented:
that's great, I will try to remember that when I ship out any more servers.  Thanks for tips, so when formatting the USB drive,  
does this look like the right options?

rufus
Philip ElderTechnical Architect - HA/Compute/Storage

Commented:
Perfect. I do suggest 32GB or at least 16GB. We use this method to keep our Windows Desktop and Server operating system .ISO files up to date with the FULL version actually hosting an up to date .ISO file of itself in the image.

That one is close to 24GB in size. Thus, we use 32GB flash drives with the VEGA having a decent write speed to get them made.

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