Exchange hybrid inplace archives

CaptainGiblets
CaptainGiblets used Ask the Experts™
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Hi guys, I am having some issues with my in-place archives in a hybrid environment.

Some users are archiving but others aren't despite having the same retention policies.

I have tried to start the managedfolderassistant manually against a users account. then when I try to get the details I can see this.

Name                                    Value
----                                    -----
ElcLastRunTotalProcessingTime           926791
ElcLastRunSubAssistantProcessingTime    925441
ElcLastRunUpdatedFolderCount            8
ElcLastRunTaggedFolderCount             0
ElcLastRunUpdatedItemCount              0
ElcLastRunTaggedWithArchiveItemCount    0
ElcLastRunTaggedWithExpiryItemCount     0
ElcLastRunDeletedFromRootItemCount      0
ElcLastRunDeletedFromDumpsterItemCount  24
ElcLastRunArchivedFromRootItemCount     2828
ElcLastRunArchivedFromDumpsterItemCount 0
ELCLastSuccessTimestamp                 15/08/2018 15:07:29
ElcFaiSaveStatus                        SaveSucceeded
ElcFaiDeleteStatus                      DeleteNotAttempted

I have enabled all the logs and all the event viewers but I nothing is being stored in the logs regardless.  Any help is appreciated as my users mailboxes are starting to go a bit out of control!
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Solutions Architect
Top Expert 2016
Commented:
did you recently migrate them?
can you force by running Start-ManagedFolderAssistant <user>

also run the test-archiveconnectivity <userid> to confirm their archive connectivty is up.

Author

Commented:
All returns fine, running the start-managedfolderassistant works without issue, however the job doesnt show as in progress and the date last run on user doesnt update.
Jian An LimSolutions Architect
Top Expert 2016

Commented:

Author

Commented:
I think I have solved the issue.

The machine was running high on ram usage, even though there was a little free, I have upped the amount of ram on the server and its slowly ticking through on all the folders its still taking 15 minutes to go through some mailboxes but its getting better.

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