When we try to open .ics file in mail on iphone mail it says "Cannot download attachment"

H4H Support
H4H Support used Ask the Experts™
We are having an issue when a meeting request gets sent to people at work, when they open the meeting request attachment on their iPhones using the general mail app, they get the following error "Cannot download attachment"
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
David FavorFractional CTO
Distinguished Expert 2018

Likely what's occurred is the .ics file was created on someone's local computer, referencing some local file as an attachment.

This means... the .ics file will always say "Cannot download attachment" when opened on another machine, because the attachment doesn't exist.

Likely Fix: Place any .ics references on the Web somewhere + reference them via a clickable URL.

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial