imap existing account port settings change

Georgeidp
Georgeidp used Ask the Experts™
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how to change server and port settings on an existing imap outlook 2016 account.  Cannot find settings like on a pop account.
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Outlook, open file, choose the account and Change.  This opens the Account Setup Screen.  Click on More Settings.  The last tab is where ports an security live.

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Commented:
it does not give me the screen that pop account gives.   no settings page on the imap account for outlook 2016
Business Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
OK thanks. So it gets a bit more complicated (Outlook 2016).

Make sure you know how to set up your account and where your OST files are.

Go to Control Panel, Mail and delete the Outlook Profile.

Restart the computer.

Now go back to Control Panel, Mail, and make a new account here (not in Outlook). Make sure you select IMAP and not Exchange (ease error to make), and make sure you do NOT use the Wizard. Set up the Account and you should now be able to set Security in the More Settings panel.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Many thanks and I was please to help you resolve the issue.

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