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Em Zee

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Bluetooth device not discoverable in one device but discoverable in others

I have this Bluetooth headset (Wireless Model ST-006) and i tried to pair it to the windows laptop so i set the headset to pairing mode. i waited for quite a while so it thought something was going on. i tried in other devices like an iPad and a mac book and they worked perfectly. i then went to device manager in the windows laptop and show hidden devices and found my Bluetooth headset named 'ST' so i just simply uninstalled it. after i did that i tried pairing it again and still didn't work. after i restart the laptop i realized that the 'ST' was reinstalled. so i tried disabling it instead and still didn't work. i then went to the events tab of the device and saw it saw that is was reinstalled by this thing called "bth.inf" . does anyone have a solution for this?
Avatar of Joseph Hornsey
Joseph Hornsey
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I had a similar issue with a BT mouse.  What fixed it for me was to install the drivers first and then to discover the mouse.
For windows 10, if you type "bluetooth" in the search bar on the lower left next to the windows icon, you will be at the bluetooth settings. Make sure Bluetooth is on. Then click add Bluetooth or other device.
If the Bluetooth is turned on, and the driver is up to date, but your device still doesn't work, try removing the device and re-pairing it. Here's how: Go to Start, enter Devices, select Bluetooth, select the device, select Remove device, and then try pairing again. 
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