Office 2010 Cant only open email attachments. Workaround - If I go to forward them they will open

Office 2010 - Would a repair work ? I don want to uninstall / reinstall
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JohnBusiness Consultant (Owner)Commented:
You can try, but often not.

1. Try a Repair.
2. Make a new, test Windows User Profile (Account). Log into the new Windows Account and test.
3. Failure of both the above means uninstall Office, restart and reinstall Office.

Please let us know.

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Toan Nguyen QuocCommented:
Try this:

1.      Close Microsoft Outlook
2.      Open Microsoft Word
3.      Click File (or little Office orb for 2007 version) in the upper left hand corner of screen
4.      Click Options
5.      Click Trust Center
6.      Click Trust Center Settings
7.      Click Protected View
8.      Uncheck the following boxes:
•      Enable protected view for files originating from the internet
•      Enable protected view for files located in potentially unsafe locations
•      Enable protected view for outlook attachments
9.      Click OK
10.      Click OK again
11.      Close Word
12.      Open Microsoft Outlook and try your attachments again
feck1Author Commented:
Hi Toan, it's Office 2010 not 2007 but I see your thinking
feck1Author Commented:
Problem in the customers txt ....

"The other problems remain
Can't open email attachments unless I put them in forward and when I minimise  I can't get back in without closing outlook and starting again "
JohnBusiness Consultant (Owner)Commented:
If all the suggestions above do not work (including a new Windows Profile) then you need to uninstall/reinstall Office.
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