One of my user's iphone cannot receive emails: she gets the french message "Impossible de relever le courrier. La connexion au serveur a échoué" Impossible to pickup emails. The connection to the server has failed.
The phone can send an email but it cannot receive them.
When I enter all information under Settings / Account- Password and press finish: all is checked green.
I tried configuring her account on my own iphone and it works so I guess it is not related to the iphone.
On the account in Exchange Manager 2003: I see nothing "blocked" and she is the only one having that problem...
I read on the web about di-activating the ssl and so on but why would I need to suddenly play with those settings and since she is the only one ...