Yashy

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That's okay Andy, I appreciate the uploaded content already.
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That's okay Andy, I appreciate the uploaded content already.

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Also your Daily Check's should be WHAT your Service Delivery Manager, wants you to check... e.g. SERVICE items...
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Also your Daily Check's should be WHAT your Service Delivery Manager, wants you to check... e.g. SERVICE items...

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Very true. We're just putting together our entire list as it needs expanding. Thanks for the input.
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Very true. We're just putting together our entire list as it needs expanding. Thanks for the input.

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@Andrew Is there an overlap at shift changes between shifts so that folks can work together on the next shift's To Do?
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@Andrew Is there an overlap at shift changes between shifts so that folks can work together on the next shift's To Do?

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@Philip Yes - there is an official 45 minute hand-over. All documented, and Service Desk Requests raised on Incidents and Problems. (most of the Incidents and Problems get Automatically submitted to Service Desk now), it's not unusual for Sysops, to may work into another Shift to ensure hand over is completed.<br />
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Sysops are just watching traffic lights, issues and problems are submitted to Teir-ed Support - 2nd/3rd Line - 4th Line/Vendor<br />
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Sometimes there may be escalation to Service Delivery Manager to advise accordingly of Impact to Service to Advise Clients, and 1st Line Helpdesk staff, and major faults usually come across my Desk for Daily Briefs.
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@Philip Yes - there is an official 45 minute hand-over. All documented, and Service Desk Requests raised on Incidents and Problems. (most of the Incidents and Problems get Automatically submitted to Service Desk now), it's not unusual for Sysops, to may work into another Shift to ensure hand over is completed.

Sysops are just watching traffic lights, issues and problems are submitted to Teir-ed Support - 2nd/3rd Line - 4th Line/Vendor

Sometimes there may be escalation to Service Delivery Manager to advise accordingly of Impact to Service to Advise Clients, and 1st Line Helpdesk staff, and major faults usually come across my Desk for Daily Briefs.

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Hi guys<br />
<br />
Do you have a checklist that you go through for your network infrastructure on a daily basis that you are able to upload at all? We have one, but I was just keen to see what others are using and perhaps add the things (if relevant) to or list?<br />
<br />
We do checks for fileserver space, VPN tunnels, backups, alerts for Vmware and Firewalls. <br />
<br />
Thanks for helping<br />
Yashy
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Hi guys

Do you have a checklist that you go through for your network infrastructure on a daily basis that you are able to upload at all? We have one, but I was just keen to see what others are using and perhaps add the things (if relevant) to or list?

We do checks for fileserver space, VPN tunnels, backups, alerts for Vmware and Firewalls. 

Thanks for helping
Yashy

What things do you check on your I.T daily checklist?

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