What things do you check on your I.T daily checklist?

Yashy
Yashy used Ask the Experts™
on
Hi guys

Do you have a checklist that you go through for your network infrastructure on a daily basis that you are able to upload at all? We have one, but I was just keen to see what others are using and perhaps add the things (if relevant) to or list?

We do checks for fileserver space, VPN tunnels, backups, alerts for Vmware and Firewalls.

Thanks for helping
Yashy
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VMware and Virtualization Consultant
Fellow 2018
Expert of the Year 2017
Commented:
Yes, we have one it has 100 Daily Checks for VMware vSphere. It takes are System Operators 1 hour to go through at shift change.

Here are the first 10 items.

0. Check Backups Logs for failures.
1. Check all hosts are responding.
2. Check all datastores are responding.
3. Check for alerts on hosts.
4. Check for alerts on datastores.
5. Check no alerts on any VMs.
6. Check no snapshots present on any VMs.
7. Check Active Directory for Alerts.
8.  Check Master Syslog for errors.
9. Check network for errors.
10. Check syslog against known VMware Kbs.
11. Check vRops for Alerts.
12. Check Runecast Analyser for inventory issues.
13. Check PRTG console for errors and alerts.
14. Check Observium for errors and alerts.

 I'm afraid we cannot upload the entire list.

Author

Commented:
That's okay Andy, I appreciate the uploaded content already.
Andrew Hancock (VMware vExpert / EE Fellow)VMware and Virtualization Consultant
Fellow 2018
Expert of the Year 2017

Commented:
Also your Daily Check's should be WHAT your Service Delivery Manager, wants you to check... e.g. SERVICE items...
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Author

Commented:
Very true. We're just putting together our entire list as it needs expanding. Thanks for the input.
Philip ElderTechnical Architect - HA/Compute/Storage

Commented:
@Andrew Is there an overlap at shift changes between shifts so that folks can work together on the next shift's To Do?
Andrew Hancock (VMware vExpert / EE Fellow)VMware and Virtualization Consultant
Fellow 2018
Expert of the Year 2017

Commented:
@Philip Yes - there is an official 45 minute hand-over. All documented, and Service Desk Requests raised on Incidents and Problems. (most of the Incidents and Problems get Automatically submitted to Service Desk now), it's not unusual for Sysops, to may work into another Shift to ensure hand over is completed.

Sysops are just watching traffic lights, issues and problems are submitted to Teir-ed Support - 2nd/3rd Line - 4th Line/Vendor

Sometimes there may be escalation to Service Delivery Manager to advise accordingly of Impact to Service to Advise Clients, and 1st Line Helpdesk staff, and major faults usually come across my Desk for Daily Briefs.

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