Win10 RDP keeps disconnecting

Mark Lewis
Mark Lewis used Ask the Experts™
on
I am trying to use a standard RDP session to connect to another PC on my network. Permissions to RDP on the target machine are wide open (at least now they are). For some reason, it disconnects every 2 minutes almost to the second. This is all internal on the network so there should not be any firewall problems. The end machine is a Windows 10 PC as is the machine I RDP from. The end point is a brand new Win install so I dont understand why the disconnect. When I do disconnect it gives some error about another user logging on but thats not the case unless the other user has a timer for exactly 2 minutes. The only thing I see in Event Viewer is the logout event when I'm kicked out. Thanks
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William FulksSystems Analyst & Webmaster

Commented:
Are you connecting through a VPN or is this two PC's on the same network?

Author

Commented:
Same network. No VPN in use.
William FulksSystems Analyst & Webmaster

Commented:
Is it just one PC doing this or every other PC you connect to? That would help figure out if it's a setting on your end or the others.

I did read a message board post where somebody had the same issue and it turned out the destination PC had a fixed IP address, but I think it involved a VPN.
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Is it disconnecting after staying ideal for 2 minutes?

Change the power option settings on the remote computer. It might be go to sleep, HDD turn of to save the power.
Distinguished Expert 2018

Commented:
Is this in an Active Directory environment? If so, you could use Group Policy to set session time limits and enable keep alive.
I found the issue: https://dandar3.blogspot.com/2008/04/windows-vista-allow-remote-desktop.html

It's for VISTA but works with Win7 ans Win 10 as well. My machine is in a domain but the end machine is just a PC in a test workgroup. Seems like local policy restricts connection when the PC is setup without a password.
William FulksSystems Analyst & Webmaster

Commented:
Well that's the first question I asked - are they on the same network? And you said yes. Clearly, they were not. Glad you got it fixed, though.

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