Remounting the database E2010

Member_2_6841856
Member_2_6841856 used Ask the Experts™
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HELP!

I have a Exchange 2010 server. The database unmounted yesterday and all attempts to recover the database with the eseutil utility have failed to fix the problem and allow me to remount the database. I could not back up the file - apparent file error. I tried running chkdsk /f and it did find 4 corrupt sectors on the drive.

The latest error message when attempting to remounting is:

--------------------------------------------------------
Microsoft Exchange Error
--------------------------------------------------------
Failed to mount database 'Mailbox Database 1100540272'.

Mailbox Database 1100540272
Failed
Error:
Couldn't mount the database that you specified. Specified database: Mailbox Database 1100540272; Error code: An Active Manager operation failed. Error The database action failed. Error: Operation failed with message: MapiExceptionJetErrorPageNotInitialized: Unable to mount database. (hr=0x80004005, ec=-1019)
. [Database: Mailbox Database 1100540272, Server: MAIL.bpl.lib.me.us].

An Active Manager operation failed. Error The database action failed. Error: Operation failed with message: MapiExceptionJetErrorPageNotInitialized: Unable to mount database. (hr=0x80004005, ec=-1019)
. [Database: Mailbox Database 1100540272, Server: MAIL.bpl.lib.me.us]

An Active Manager operation failed. Error Operation failed with message: MapiExceptionJetErrorPageNotInitialized: Unable to mount database. (hr=0x80004005, ec=-1019)
. [Server: MAIL.bpl.lib.me.us]

MapiExceptionJetErrorPageNotInitialized: Unable to mount database. (hr=0x80004005, ec=-1019)

-------------------------------------------------------

Any ideas on what to do next?
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Pavel MarinovCommercial Technical Support

Commented:
Hi,
You can check the following thread:
https://social.technet.microsoft.com/Forums/lync/en-US/7e5fddf8-7890-480a-9792-cdab001ef065/mapiexceptionjeterrorpagenotinitialized-unable-to-mount-database-hr0x80004005-ec1019?forum=exchange2010

Make sure that you do not have disk 56-57 events in System. If you do this is a very low corruption on hard. Move the database to a new drive and try to perform portability:

https://docs.microsoft.com/en-us/exchange/high-availability/disaster-recovery/database-portability

If you have run the eseutil /p what is the error there?

Best regards

Author

Commented:
After running eseutil /p for the 3rd time it looks like it aborted with this error:

Rebuilding MSysObjectsShadow from MsysObjects

operation terminated with error -1605 <Jet_errKeyDuplicate, Illegal duplicate key> after 1297.454 seconds
Pavel MarinovCommercial Technical Support

Commented:
Forget to mount this database, till now I have never fixed an illegal duplicate key. It is a very low level corruption and it will not be fixed. I hope you have a backup.
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Michael B. SmithManaging Consultant

Commented:
Call Microsoft. This is not the right forum for your problem. You need "hands on" help.

Author

Commented:
Backup failed. Ouch!

New Question:

If I create a new database and mount it, how do I move the "mailboxes" of my 40+ clients to the new database?

I have heard of admins deleted the old database and starting fresh, but the client databases are still looking at the old database.
Pavel MarinovCommercial Technical Support

Commented:
If you have money to spare, and time do call them, illegal duplicate key error cannot be fixed. If they fix it, please do tell how :)
Pavel MarinovCommercial Technical Support

Commented:
You can try and save the data with a third party PST export tool. and then move the Mailboxes over to a new DB.  For reference check the portability article
Michael B. SmithManaging Consultant

Commented:
I would hope that they have an original backup. I know that a dup key err can't be fixed except via binfix edit.
Edward van BiljonMessaging and Collaboration Technical Lead (Exchange MVP & MCT)

Commented:
Hi

A 3rd party tool can open the edb and export to pst

Author

Commented:
I guess I'll have to create a new database and import the pst's into the new one. Still researching how that gets done, but I think I'll need to figure out the cmdlet using the EMS, right?
Messaging and Collaboration Technical Lead (Exchange MVP & MCT)
Commented:
You can use this command:

Import-Mailbox -Identity <mailboxUser> -PSTFolderPath <PSTFileLocation>

Author

Commented:
Thank you all! I'm back in business thanks to your advice!

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