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Is Mary Doe's machine still available? If so, open Shared Contacts in Outlook on her machine and ensure that John Doe has the necessary permissions to open shared contacts she created.
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Is Mary Doe's machine still available? If so, open Shared Contacts in Outlook on her machine and ensure that John Doe has the necessary permissions to open shared contacts she created.

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If the above does not work, make a backup of the Exchange mailbox and import the contacts from the backup to John Doe's Outlook Contacts.
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If the above does not work, make a backup of the Exchange mailbox and import the contacts from the backup to John Doe's Outlook Contacts.

Systems Engineer

Jerry Seinfield

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<div class="content wysiwyg-content">
Outlook contact issue<br />
<br />
Hi Experts,<br />
<br />
I do have a customer who is running into a weird situation. John Doe is unable access a shared contact in Outlook. This contact was shared by Mary Doe who is no longer with the company.<br />
<br />
Do you have any ideas on how to resolve this issue?<br />
<br />
Recreated the outlook profile did not help at all<br />
<br />
The user is getting following error:<br />
<br />
We can't complete this because we can't contact the server right now. Please try again later.
</div>
</div>


Outlook contact issue

Hi Experts,

I do have a customer who is running into a weird situation. John Doe is unable access a shared contact in Outlook. This contact was shared by Mary Doe who is no longer with the company.

Do you have any ideas on how to resolve this issue?

Recreated the outlook profile did not help at all

The user is getting following error:

We can't complete this because we can't contact the server right now. Please try again later.

outlook contact issue with sharing

An email client, email reader or more formally mail user agent (MUA) is a computer program in the category of groupware environments used to access and manage a user's email. A web application that provides message management, composition, and reception functions may internally act as an email client; as a whole, it is commonly referred to as webmail. Likewise, email client may be referred to a piece of computer hardware or software whose primary or most visible role is to work as an email client. Email clients can also have other systems, like calendars, notes and contact managers.

Email Clients

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

Exchange

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.