troubleshooting Question

Dell Hotswap/OpenManage Issues

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CISSFlag for United States of America asked on
* OpenManageDellRAIDStorage
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I have two disks in Predictive Failure on a Dell Poweredge C2100 (Using Open Manage 8.2). We got new SAS drives to hot swap in. I started with the Global Hot Swap (in Predictive Failure) and replaced it with the new drive.

At first it gave the Green Check Mark, "ready" and i could assign it to the Global Hot Swap in the Physical Disks Section but got the attached Caution message. It still allowed me to assign it as a hot swap but was not being recognized as a virtual Disk in the Raid Array. Prior to swapping we could see disk 12 in it's own "Global Hot Swap" section under the other 11 disks in the array.

When i tried the "Create Virtual Disk" and "Assign/Unassign Global Hot Swap" options in Virtual Disks it would not show up as an disk i could select.

When i went back to the "Physical Disks" section the new drive is now showing as "Foreign" and i don't see an option to reconfigure it.

Help is very appreciated.
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