How to fix startup

brian ramdhan
brian ramdhan used Ask the Experts™
How to fix this ?

Only blue screening

Do I need to reinstall windows ?
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Choose repair and follow the instructions, if it returns to this screen get to the troubleshooting option and use the system restore option.
Have you tried starting in safe mode? (Hit F8  over and over as the machine starts to boot. Select Safe Mode)  Does that make it to the explorer?  If so , you can turn on logging and then see where the boot up fails. You might also, if available, be able to use a restore point to go back before you added something to the system that may have caused this.
Top Expert 2013
i would run a diagnostic on ram and disk first, to be sure about the basics
i use the UBCD for that :
Hardware diagnostic CD    UBCD
go to the download page, scroll down to the mirror section, and  click on a mirror to start the download
Download the UBCD and make the cd   <<==on a WORKING PC, and boot the problem PC from it
Here 2 links, one to the general site, and a direct link to the download

since the downloaded file is an ISO file, eg ubcd527.iso - so you need to use an ISO burning tool
if you don't have that software, install cdburnerXP :

If you want also the Ram tested - run memtest86+ at least 1 full pass,  - you should have NO errors!
direct download :
For disk Diagnostics run the disk diag for your disk brand (eg seagate diag for seagate drive)  from the HDD section -  long or advanced diag !  (runs at least for30 minutes)      

**  you can make a bootable cd - or bootable usb stick
*** note *** for SSD drives  use the tool from the manufacturer, like intel 's toolbox :

for completeness -here's how i handle disk problems :

==>>****in order to be able to  boot from CD or usb - you may have to disable secure boot in the bios
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brian ramdhaniCT Technician


Cannot go into safe mode

Only blue screen
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
See if you can start the computer with the Windows DVD.

If Repair / Safe Mode do not work, then you need to back up the hard drive (remove to a hard drive carrier) and then reinstall Windows from the Windows DVD
Top Expert 2013

try to boot from the UBCD and run diags
Robert RComputer Service Technician
Usually if the repair does not work and you cant boot into safemode. You pretty well have to reinstall windows. If you have files that you need to recover you can create a boot disc or a bootable usb stick as other experts have stated. Then you can access your files and copy them to a new location such as a usb stick, Then do a full operating system reinstall.

Best solutions are all similar.
Top Expert 2013

Brian time for some feedback
how is it going?  do you need more help?

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