troubleshooting Question

Unable to install DPM 2016

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IT GuyFlag for United States of America asked on
Windows OSMicrosoft Server OSInstallationSQL* Data Protection Manager (DPM)
4 Comments1 Solution729 ViewsLast Modified:
At the very beginning of installing Microsoft Data Protection Manager (DPM) 2016 on a Server 2016 server I receive the error shown in the screenshot, "An unexpected error occurred during the installation. For more details, check the DPM Setup error logs. ID: 4387."

The SQL 2016 server is installed on the same physical server where I am attempting to install DOM 2016. All Windows updates have been installed on this server.

I am following the steps in from the website to install DPM.

The server where I have installed SQL 2016 and am installing DPM 2016 is a physical Server 2016 server that doesn't have any other roles or features installed on it besides SQL 2016.

What can I do to fix this issue so I will be able to successfully install DPM?

Attached are the DPM Setup logs from this server (below the screenshot).

DPM installation errorDpmSetup.log
IT Guy
Sys Admin/Windows Admin

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