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Unable to install DPM 2016
At the very beginning of installing Microsoft Data Protection Manager (DPM) 2016 on a Server 2016 server I receive the error shown in the screenshot, "An unexpected error occurred during the installation. For more details, check the DPM Setup error logs. ID: 4387."
The SQL 2016 server is installed on the same physical server where I am attempting to install DOM 2016. All Windows updates have been installed on this server.
I am following the steps in from the website http://msexchangeguru.com/2016/11/03/scdpm2016-deployment/ to install DPM.
The server where I have installed SQL 2016 and am installing DPM 2016 is a physical Server 2016 server that doesn't have any other roles or features installed on it besides SQL 2016.
What can I do to fix this issue so I will be able to successfully install DPM?
Attached are the DPM Setup logs from this server (below the screenshot).
DpmSetup.log
The SQL 2016 server is installed on the same physical server where I am attempting to install DOM 2016. All Windows updates have been installed on this server.
I am following the steps in from the website http://msexchangeguru.com/2016/11/03/scdpm2016-deployment/ to install DPM.
The server where I have installed SQL 2016 and am installing DPM 2016 is a physical Server 2016 server that doesn't have any other roles or features installed on it besides SQL 2016.
What can I do to fix this issue so I will be able to successfully install DPM?
Attached are the DPM Setup logs from this server (below the screenshot).
DpmSetup.log
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If we have detailed error logs, it would help troubleshoot or resolve the issue better..
Kindly check the DPM Error logs once to see whether it contains more details about the reason for failure..
Or else, kindly check the below link once to see whether it helps or not..
https://www.avianwaves.com/Blog/ArticleID/199/dpm-2016-sql-2016-and-an-unexpected-error-occurred-during-the-installation-id-4387
https://charbelnemnom.com/2016/12/an-unexpected-error-occurred-during-dpm-2016-installation-id-4387-sysctr-scdpm/
Kindly check the DPM Error logs once to see whether it contains more details about the reason for failure..
Or else, kindly check the below link once to see whether it helps or not..
https://www.avianwaves.com/Blog/ArticleID/199/dpm-2016-sql-2016-and-an-unexpected-error-occurred-during-the-installation-id-4387
https://charbelnemnom.com/2016/12/an-unexpected-error-occurred-during-dpm-2016-installation-id-4387-sysctr-scdpm/
There is an obvious error on your referenced web-page
they install a default mssql instance but have SCDPM use SystemCenter16 instance. is your instance bitcadpm ?? or is that the computer name?
they install a default mssql instance but have SCDPM use SystemCenter16 instance. is your instance bitcadpm ?? or is that the computer name?
Resolved this issue by uninstalling the latest version of SQL Management Studio, rebooting, and installing version 16.5.
"If you are using SQL 2016 please make sure you have not installed Management Studio 17.0 or higher, install 16.5."
https://social.technet.microsoft.com/Forums/windows/en-US/c353ecc3-830b-4ab5-ad86-c552d2c86ca7/dpm-2016-installation-failed-with-error-code-4387?forum=dpmsetup
"If you are using SQL 2016 please make sure you have not installed Management Studio 17.0 or higher, install 16.5."
https://social.technet.microsoft.com/Forums/windows/en-US/c353ecc3-830b-4ab5-ad86-c552d2c86ca7/dpm-2016-installation-failed-with-error-code-4387?forum=dpmsetup
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I am installing DPM 2022, SQL 2019 and SSMS 18.0 however I get the same error ID:4387
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This topic area includes legacy versions of Windows prior to Windows 2000: Windows 3/3.1, Windows 95 and Windows 98, plus any other Windows-related versions including Windows Mobile.