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jon_eccomputers
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Print spooling file size causing print to fail

One of our clients is experiencing a problem with printing to a shared Epson SC-P600 printer. It goes to the the queue and spools up to around 10x the original size then fails as the printer appears to be timing out. This is happening to both .PDF and .JPEG.

So far I have tried; Restarting the devices, removing the printer and re-adding, Restarting the print spooler, removing the share then re-sharing, deleting the printer from the original source, reinstalling the drivers.

Is there anything that i am missing?
Printers and Scanners

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hdhondt

8/22/2022 - Mon
John

Make sure you have the most recent driver on hand.

Remove the printer (Devices and Printers).
Clear the printer spooler (not just restart it)
=================
Right-click “Command Prompt” and select “Run as administrator“.
Type net stop spooler then press “Enter“.
Type del %systemroot%\System32\spool\printers\* /Q then press “Enter“.
Type net start spooler then press “Enter“.
The print queue on your Windows should now be cleared.
=======================

Make sure the spooler is clear (no entries in it).

Now go back to Devices and Printers, Printer Server Management, Drivers Tab. Remove (delete) the Epson driver.

Restart the computer, install the most recent driver and try printing again.
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hdhondt

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hdhondt

Thanks for the points, Jon.

Which of the things I said actually fixed your problem?
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