troubleshooting Question

Lenovo Flex 4-1480 Says 100% charged but Shuts Down When Unplugging from Power

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memewarren asked on
HardwareLaptops NotebooksWindows OS
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Lenovo Flex 4-1480 registers 100% fully charged, but when unplugged, computer shuts off.  Installed Lenovo Vantage and battery doesn't register although the computer indicates the power is plugged in but not charging.  Outside of ordering a new battery, is there any other possible cause for this behavior and is there a fix somewhere?
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