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Cannot run Tableau 10.5 because of missing dll on backup computer

I am trying to run Tableau 1.5. I get the error api-ms-win-crt-runtime-|1-1-0.dll is missing. I have tried a number of fixes and nothing has worked.
The solution John gave worked on one computer, but not the other.

Sorry to post this twice.

John

Shot in the very dark.

Where is this on the working computer api-ms-win-crt-runtime-|1-1-0.dll is missing (exact filename).

Can you copy (not move) this to a USB key and then copy from the USB key to the problem computer?

David Johnson, CD

you've tried https://support.microsoft.com/en-us/help/2999226/update-for-universal-c-runtime-in-windows to fix the problem?

chaverly

ASKER

Thanks to everyone that tried to help. My OS is Windows 7 Home Edition.The service upgrade ]SPF1 has been installed. I tried the C+ VC_redist_x64 fixit file and I never got the DLL. Tableau 10.5.2 (the latest version) would not even install. So I installed the version Tableau 10.1.0318 and 10.1.0618 but they gave me the missing dll error that It would not run. Sp I copied the api-ms-win *.dll into the proper windows folder. Then it told me it could not find the Terminate.dll, I contacted Tableau and they told me it was not their problem. I am to contact Microsoft. When I stopped laughing, the so called help logged off.

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