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WSUS sync issue

Craig Summers
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Last Modified: 2018-10-31
WSUS sync issue Event ID 10022, log error:

2018-09-04 09:42:41.059 UTC      Error      WsusService.60      SoapUtilities.LogException      USS ThrowException: Actor = , Method = "http://www.microsoft.com/SoftwareDistribution/GetUpdateData", ID=349eb315-f9da-4550-82c5-f31a8b977c0d, ErrorCode=InvalidCookie, Message=Cookie decryption failed. Error: Deserialization failed after decryption. Error: invalid header
Parameter name: buffer.
   at Microsoft.UpdateServices.Internal.SoapUtilities.LogException(SoapException e)
   at Microsoft.UpdateServices.Internal.WebServiceCommunicationHelper.ProcessWebServiceProxyException(SoapHttpClientProtocol& webServiceObject, Exception exceptionInfo)
   at Microsoft.UpdateServices.ServerSync.CatalogSyncAgentCore.WebserviceGetUpdateData(UpdateIdentity[] updateIds, List`1 allMetadata, List`1 allFileUrls, List`1& updatesWithSecureFileData, Boolean isForConfig)
   at Microsoft.UpdateServices.ServerSync.CatalogSyncAgentCore.GetUpdateDataInChunksAndImport(List`1 neededUpdates, List`1 allMetadata, List`1 allFileUrls, Boolean isConfigData)
   at Microsoft.UpdateServices.ServerSync.CatalogSyncAgentCore.GetAndSaveUpdateMetadata(List`1 updates)
   at Microsoft.UpdateServices.ServerSync.CatalogSyncAgentCore.ExecuteSyncProtocol(Boolean allowRedirect)
   at Microsoft.UpdateServices.ServerSync.CatalogSyncAgentCore.CatalogSyncThreadProcess()
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Threading.ThreadHelper.ThreadStart()

Restarted services, disabled windows firewall, the sync starts and then stops at random % completions and doesn't complete
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When synchronization fails, status message ID 6703 is created by WSUS Synchronization Manager (the SMS_WSUS_SYNC_MANAGER component in Component Status) and log file entries are recorded on the site server. Status message ID 6703 contains different error messages depending on the problem that occurs.
DonNetwork Administrator
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Commented:
Seth SimmonsLead Systems Administrator
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Commented:
No comment has been added to this question in more than 21 days, so it is now classified as abandoned.

I have recommended this question be closed as follows:

Accept: Craig Summers (https:#a42671958)

If you feel this question should be closed differently, post an objection and the moderators will review all objections and close it as they feel fit. If no one objects, this question will be closed automatically the way described above.

seth2740
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