Issue with user not being able to expand public folders..

vmich
vmich used Ask the Experts™
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I have only 1 user that I can tell right now that every so many days keeps getting the following error message when in public folders:
Cannot expand the folder. Your server administrator has limited the number of items you can open simultaneously..

Now if she reboots all seems to be fine again for a few days. There is a setting on the exchange server that we bumped up from the default of 250 to 2000 but she stile seems to have the issue from time to time.
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Hi vmich

I assume the user has dozens..no hundreds of folders in his Mailbox. the user organises himself in folders within outlook. Ans also he/she may habe access to multiple mailboxes...and/or the Publicfolder as well has hundreds of folders in it.
This is just an assumption, because I have such users....
https://support.microsoft.com/en-nz/help/2768656/outlook-performance-issues-when-there-are-too-many-items-or-folders-in

regards
Thomas

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Commented:
disable caching on shared folders
Thanks for the thumbs up

Can you tell me what you mean by you disabled caching on indivdual " shared folders" (I think you mean folders within mailboxes and/or public folders?).

Just out of curiosity..

cheers
Thomas

Author

Commented:
Yes sorry you are correct Thomas...
your comment just confused me ;)

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