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Deleted GPO still showing up and causing Please Wait screen

We have a number of Windows 7 computers on our domain that get stuck on a "Please wait" screen for hours, and I have isolated it to a hung up GPO that has already been disabled, then deleted. The GPO previously installed, then removed, the Barracuda WSA client.

On one PC I tested this morning, the client was already gone as well as the GPO when I ran "gpresult" but in the System Error Log it still showed it as failed. I have to use Dameware to manually kill msiexec and then the Please Wait goes away, but this keeps happening. Any ideas?

Adam Brown

Depending on how the GPO installed the client, you may need to reconfigure the GPO so it removes the configuration used rather than disabling/removing it. For instance, if the script created a scheduled task to perform the install, that scheduled task has to be removed.

William Fulks

ASKER

Actually, I did that already. It's getting hung on a GPO that removes the client. The GPO can't find the client and gets hung since it was already removed. The bigger problem is why the GPO won't go away.

Huig Guijt

Clear the Group Policy cache on the client:

RD /S /Q "%WinDir%\System32\GroupPolicyUsers"

RD /S /Q "%WinDir%\System32\GroupPolicy"

Then refresh your applied Group Policies:

gpupdate /FORCE

William Fulks

ASKER

One of our senior techs found the issue. It was buried in the registry under HKLM\Software\Microsoft\Windows\CurrentVersion\Group Policy\AppMgmt\

I tell y'all what, we have had nothing but problems with Barracuda's WSA (web security application). One past PITA as it goes away!

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William Fulks

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William Fulks

ASKER

Thanks!