troubleshooting Question
Exchange 2010 & Outlook 2016 Autodiscover issue
asked on
Hi
I am currently in the process of setting up some new client PCs with Outlook 2016 and I am seemingly having an autodiscover issue.
Our current setup is :
Exchange 2010 running on Server 2008 R2
Outlook 2007
which all connects fine.
When i try and get an Outlook 2016 to connect it continually asks for the user password.
If we try Outlook 2016 externally it works fine.
I have run a Test-OutlookWebServices and have got the following errors which i dont fully understand.
Would appreciate some pointers and help.
thanks
RunspaceId : 6d126fa7-6d99-470b-90b4-b4
Id : 1019
Type : Information
Message : A valid Autodiscover service connection point was found. The Autodiscover URL on this object is https://mail.domain.co.uk/Autodiscover/Autodiscover.xml.
RunspaceId : 6d126fa7-6d99-470b-90b4-b4
Id : 1013
Type : Error
Message : When contacting https://mail.domain.co.uk/Autodiscover/Autodiscover.xml received the error The remote server returned an error: (401) Unauthorized.
RunspaceId : 6d126fa7-6d99-470b-90b4-b4
Id : 1013
Type : Error
Message : When contacting https://mail.domain.co.uk/Autodiscover/Autodiscover.xml received the error The target principal name is incorrect
RunspaceId : 6d126fa7-6d99-470b-90b4-b4
Id : 1023
Type : Error
Message : The Autodiscover service couldn't be contacted.
RunspaceId : 6d126fa7-6d99-470b-90b4-b4
Id : 1104
Type : Error
Message : The certificate for the URL https://server.domain.local/Autodiscover/Autodiscover.xml is incorrect. For SSL to work, the certificate needs to have a subject of server.domain.local, but the subject that was found is mail.domain.co.uk. Consider correcting service discovery, or installing a correct SSL certificate.
RunspaceId : 6d126fa7-6d99-470b-90b4-b4
Id : 1106
Type : Information
Message : Contacted the Autodiscover service at https://server.domain.local:443/Autodiscover/Autodiscover.xml.
RunspaceId : 6d126fa7-6d99-470b-90b4-b4
Id : 1116
Type : Information
Message : [EXCH] The AS service is configured for this user in the Autodiscover response received from https://server.domain.local:443/Autodiscover/Autodiscover.xml.
RunspaceId : 6d126fa7-6d99-470b-90b4-b4
Id : 1115
Type : Information
Message : [EXCH] The OAB service is configured for this user in the Autodiscover response received from https://server.domain.local:443/Autodiscover/Autodiscover.xml.
RunspaceId : 6d126fa7-6d99-470b-90b4-b4
Id : 1114
Type : Information
Message : [EXCH] The UM service is configured for this user in the Autodiscover response received from https://server.domain.local:443/Autodiscover/Autodiscover.xml.
RunspaceId : 6d126fa7-6d99-470b-90b4-b4
Id : 1116
Type : Information
Message : [EXPR] The AS service is configured for this user in the Autodiscover response received from https://server.domain.local:443/Autodiscover/Autodiscover.xml.
RunspaceId : 6d126fa7-6d99-470b-90b4-b4
Id : 1115
Type : Information
Message : [EXPR] The OAB service is configured for this user in the Autodiscover response received from https://server.domain.local:443/Autodiscover/Autodiscover.xml.
RunspaceId : 6d126fa7-6d99-470b-90b4-b4
Id : 1114
Type : Information
Message : [EXPR] The UM service is configured for this user in the Autodiscover response received from https://server.domain.local:443/Autodiscover/Autodiscover.xml.
RunspaceId : 6d126fa7-6d99-470b-90b4-b4
Id : 1122
Type : Success
Message : Autodiscover was tested successfully.
RunspaceId : 6d126fa7-6d99-470b-90b4-b4
Id : 1013
Type : Error
Message : When contacting https://mail.domain.co.uk/ews/exchange.asmx received the error The request failed with HTTP status 401: Unauthorized.
RunspaceId : 6d126fa7-6d99-470b-90b4-b4
Id : 1025
Type : Error
Message : [EXCH] Error contacting the AS service at https://mail.domain.co.uk/ews/exchange.asmx. Elapsed time was 26 milliseconds.
RunspaceId : 6d126fa7-6d99-470b-90b4-b4
Id : 1026
Type : Success
Message : [EXCH] Successfully contacted the UM service at https://mail.domain.co.uk/ews/exchange.asmx. The elapsed time was 35 milliseconds.
RunspaceId : 6d126fa7-6d99-470b-90b4-b4
Id : 1124
Type : Success
Message : [Server] Successfully contacted the AS service at https://server.domain.local/ews/exchange.asmx. The elapsed time was 210 milliseconds.
RunspaceId : 6d126fa7-6d99-470b-90b4-b4
Id : 1126
Type : Success
Message : [Server] Successfully contacted the UM service at https://server.domain.local/ews/exchange.asmx. The elapsed time was 52 milliseconds.
I am currently in the process of setting up some new client PCs with Outlook 2016 and I am seemingly having an autodiscover issue.
Our current setup is :
Exchange 2010 running on Server 2008 R2
Outlook 2007
which all connects fine.
When i try and get an Outlook 2016 to connect it continually asks for the user password.
If we try Outlook 2016 externally it works fine.
I have run a Test-OutlookWebServices and have got the following errors which i dont fully understand.
Would appreciate some pointers and help.
thanks
RunspaceId : 6d126fa7-6d99-470b-90b4-b4
Id : 1019
Type : Information
Message : A valid Autodiscover service connection point was found. The Autodiscover URL on this object is https://mail.domain.co.uk/Autodiscover/Autodiscover.xml.
RunspaceId : 6d126fa7-6d99-470b-90b4-b4
Id : 1013
Type : Error
Message : When contacting https://mail.domain.co.uk/Autodiscover/Autodiscover.xml received the error The remote server returned an error: (401) Unauthorized.
RunspaceId : 6d126fa7-6d99-470b-90b4-b4
Id : 1013
Type : Error
Message : When contacting https://mail.domain.co.uk/Autodiscover/Autodiscover.xml received the error The target principal name is incorrect
RunspaceId : 6d126fa7-6d99-470b-90b4-b4
Id : 1023
Type : Error
Message : The Autodiscover service couldn't be contacted.
RunspaceId : 6d126fa7-6d99-470b-90b4-b4
Id : 1104
Type : Error
Message : The certificate for the URL https://server.domain.local/Autodiscover/Autodiscover.xml is incorrect. For SSL to work, the certificate needs to have a subject of server.domain.local, but the subject that was found is mail.domain.co.uk. Consider correcting service discovery, or installing a correct SSL certificate.
RunspaceId : 6d126fa7-6d99-470b-90b4-b4
Id : 1106
Type : Information
Message : Contacted the Autodiscover service at https://server.domain.local:443/Autodiscover/Autodiscover.xml.
RunspaceId : 6d126fa7-6d99-470b-90b4-b4
Id : 1116
Type : Information
Message : [EXCH] The AS service is configured for this user in the Autodiscover response received from https://server.domain.local:443/Autodiscover/Autodiscover.xml.
RunspaceId : 6d126fa7-6d99-470b-90b4-b4
Id : 1115
Type : Information
Message : [EXCH] The OAB service is configured for this user in the Autodiscover response received from https://server.domain.local:443/Autodiscover/Autodiscover.xml.
RunspaceId : 6d126fa7-6d99-470b-90b4-b4
Id : 1114
Type : Information
Message : [EXCH] The UM service is configured for this user in the Autodiscover response received from https://server.domain.local:443/Autodiscover/Autodiscover.xml.
RunspaceId : 6d126fa7-6d99-470b-90b4-b4
Id : 1116
Type : Information
Message : [EXPR] The AS service is configured for this user in the Autodiscover response received from https://server.domain.local:443/Autodiscover/Autodiscover.xml.
RunspaceId : 6d126fa7-6d99-470b-90b4-b4
Id : 1115
Type : Information
Message : [EXPR] The OAB service is configured for this user in the Autodiscover response received from https://server.domain.local:443/Autodiscover/Autodiscover.xml.
RunspaceId : 6d126fa7-6d99-470b-90b4-b4
Id : 1114
Type : Information
Message : [EXPR] The UM service is configured for this user in the Autodiscover response received from https://server.domain.local:443/Autodiscover/Autodiscover.xml.
RunspaceId : 6d126fa7-6d99-470b-90b4-b4
Id : 1122
Type : Success
Message : Autodiscover was tested successfully.
RunspaceId : 6d126fa7-6d99-470b-90b4-b4
Id : 1013
Type : Error
Message : When contacting https://mail.domain.co.uk/ews/exchange.asmx received the error The request failed with HTTP status 401: Unauthorized.
RunspaceId : 6d126fa7-6d99-470b-90b4-b4
Id : 1025
Type : Error
Message : [EXCH] Error contacting the AS service at https://mail.domain.co.uk/ews/exchange.asmx. Elapsed time was 26 milliseconds.
RunspaceId : 6d126fa7-6d99-470b-90b4-b4
Id : 1026
Type : Success
Message : [EXCH] Successfully contacted the UM service at https://mail.domain.co.uk/ews/exchange.asmx. The elapsed time was 35 milliseconds.
RunspaceId : 6d126fa7-6d99-470b-90b4-b4
Id : 1124
Type : Success
Message : [Server] Successfully contacted the AS service at https://server.domain.local/ews/exchange.asmx. The elapsed time was 210 milliseconds.
RunspaceId : 6d126fa7-6d99-470b-90b4-b4
Id : 1126
Type : Success
Message : [Server] Successfully contacted the UM service at https://server.domain.local/ews/exchange.asmx. The elapsed time was 52 milliseconds.
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