in linux server of centos, we are running crm which is web based application apache, mysql and php once in few hours users are getting timeout and this is affecting very badly,
1. would like to fetch the log reports of server resources consumption like RAM, CPU to understand the issue is occurring due to over load of that particular time.
2. would like to fetch apache logs and mysql logs of that particular time
to determine the time that users are facing issues of application time out , Can I ask software developer to provide me time out occurred and application closed date and time and during that time check the server resource utilisation which will help me to trace the issue is it due to server or application level.
please help on best practice on such cases.