asked on

outlook, offcie 2016

I have installed office 365 proplus on my VM , right now group policy is cached set to 90 days of email, so my mailbox can only keep upto 90 days of email.

so if I want to pull emails more than 90 days old, I have to change search to all outlook items instead of current mail box

my question

if I search email for feb 2018 And I get that email , if I save it in my outlook in one of the folders will it be now forever and the present group policy wont act against it

secondly if I use advanced find , is there any way I can search all outlook items as by default it again takes me to current mail box

John

1. You should be fine unless you have to rebuild your OST file for some reason in which case the policy will kick in again. Perhaps save the email in an archive file not affected by the policy.

2. Go to Outlook Options Search and set search for all mailboxes. Trying to set in Advanced Find will just revert as you note.

pramod1

ASKER

I don’t have archive file can I save
It in sub folder in my inbox

I didn’t get you group policy is active so it is caching emails to ost for 90 days so it is kicking every day

Yesterday it was keeping 3 emails till june4 today it is keeping from June 5th

Also don’t know where to set in advanced find for all outlook items

Would appreciate if u can elaborate

ASKER CERTIFIED SOLUTION

John

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pramod1

ASKER

But user wants to save in one sub folder in outlook will it avoid group policy

John

If your OST file holds the subfolder and needs to be rebuilt, the later email will go away and have to be found again.

You (your company) set the policy, so people need to follow it.

Try sending it to yourself (the user here) so that it shows up in email in the Inbox as new.

pramod1

ASKER

Hi John, one last question

regarding the screen shot you shared , is there any option in group policy where I can point to search all outlook items , so that all 500 users
need not change on their outlook individually

John

You would have look that up in the Outlook GPO Documents. If I get a minute I will take a look but you can as well as I have given you the settings

pramod1

ASKER

thanks john I am looking but in case if u find , kindly share

pramod1

ASKER

not able to find out , should I open another ticket

John

Try here:

https://getadmx.com/?Category=Office2016&Policy=outlk16.Office.Microsoft.Policies.Windows::L_SetDefaultSearchScope

I think it explains it well.

John

Thanks and good luck with the above article.