troubleshooting Question

Xerox Workcentre 7535 will not scan to a different computer on the same network.

Avatar of Frogworks
Frogworks asked on
Printers and ScannersNetworking Hardware-Other* Xerox
5 Comments1 Solution145 ViewsLast Modified:
One of my clients prints and scans from a Xerox workcentre 7535, and all of the scans go to one computer, which then distributes the file to their cloud sharing. The computer they normally use to distribute has gone down, and now they can't scan. I am having trouble in adjusting the scanner to upload to the new computer, even though I have mimicked the settings, only changing the IP address to that of the new computer and the appropriate file path. They can see the new option to scan to that computer, but when the scan is sent, the file does not appear in the appropriate folder, or anywhere on the machine. No error messages appear when attempting to scan.
ASKER CERTIFIED SOLUTION
hdhondt

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 5 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 5 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros