outlook 2016

i can search email items from normal search but when i go to advanced find cant pull up any email items

as far as i know indexing is disabled-is there any way i can check if indexing is disabled for all users

if so then advanced find is related to indexing as i cant search any items in advanced find

or something else is causing the issue

we have outlook 2016 and mailboxes are in 365
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JohnBusiness Consultant (Owner)Commented:
Indexing should include the OST file as indexing the OST file allows Outlook to find items. Can you try that?

Is there some reason why you disabled Indexing?  

You can turn off what indexing properties you wish.

pramod1Author Commented:
hi john, that is company policy , i cant comment, but why advance find is not working , that is my question?
JohnBusiness Consultant (Owner)Commented:
Advanced find is working well here, so ask the Company what they may have blocked . Otherwise all working here and as far as I know on Clients where we do not have search restrictions.

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JohnBusiness Consultant (Owner)Commented:
Thank you and good luck with Outlook.
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