outlook 2016

pramod1
pramod1 used Ask the Experts™
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we just installed outlook 2016

we are getting this error.(attached) while doing search
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Hasin Ahmed ChoudharyExchange Administrator

Commented:
Is it on Windows 10 ? It say about upgrading windows search engine. Why don't  you give it a try ?
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Do you know where this add-in comes from?  I do not have it here on either a non-Domain, or a Domain machine.

Have you tried uninstalling the add-in?

Author

Commented:
it is windows 7 , domain joined
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Did you try uninstalling the Add-in?

Author

Commented:
which add in
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
UmAddin in Outlook as per your error message in the first JPG.

Author

Commented:
this is coming on several users, can I block through GP
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Edward van BiljonMessaging and Collaboration Technical Lead (Exchange MVP & MCT)

Commented:
Does the same happen is safe mode?

Author

Commented:
my windows indexing service is disabled , is it because of this my advance find in search is not working?
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Try enabling indexing and then advanced search

Author

Commented:
my last question, if i do normal search from my inbox , just search any email  past 90 days i get them but if i go to advanced find

and type same it pulls upto last 90 days emails only  , my group policy is caching emails upto last  90days only  that is 3 months old

i am bit curious as to why emails beyond 90 days email is not being searched in advanced find option.

i am not sure it is related to windows search service disabled or not.

do i need to create any registry hive changes in group policy
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
I am bit curious as to why emails beyond 90 days email is not being searched in advanced find option.

It may be searching just in the OST file. Make sure (upper right) in the search time frame and location that you have reset where and over what time you need to search. Check all the variables here.

Outlook-2016-Advanced-Searc

Author

Commented:
yes we did in box, and it is not taking beyond 90 days

Author

Commented:
u mean check search time frame
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Make sure in Advanced you set (bottom) Received, Anytime.
Make sure in Advanced you set (top) to Browse for what you want - default is inbox.

So the advanced find is different (because of all the details) than the simple find.

Author

Commented:
i did all these,

Author

Commented:
anyways thanks for all  help..
Business Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
Look through this

https://lookeen.com/blog/how-to-fix-outlook-2016-search-problems

One thing it suggests is file corruption which could point to the OST file. You may try to rebuild it and see if that alters the search results.

This Microsoft article says Rebuild the search index. You turned this off, but it might be better ON.

Also look through this article.

https://blogs.msdn.microsoft.com/thomsven/2013/03/01/how-to-get-complete-search-results-in-outlook-2013/

Author

Commented:
thanks John, I amlooking
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Thanks very much and I am always happy to help you.

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