We help IT Professionals succeed at work.

Need help configuring email to work with Mantis Bug Tracker

101 Views
Last Modified: 2018-09-19
Need help configuring email to work with Mantis Bug Tracker. I have configured it according to the instructions provided by the vendor. I have attached a screenshot of the config_inc.php. All login info defined is correct. The issue is nothing happens. Nothing is triggering an email.
Any help will be greatly appreciated.
Capture.JPG
Comment
Watch Question

CERTIFIED EXPERT

Commented:
Hi,

Are you trying this locally (on your computer wamp or xamp)?
because you won't be able to make this work locally you need to set a mail server on your computer to make this work.

If you are testing this online then open a ticket to your web hosting provider as it should work

Why have you commented the latest 3 options? You can remove the comment #

Also check Mantis settings as you can enable / disable email notification
Manage -> Manage Configuration -> Email Notification.    
Check(Select Check box) message types depending on access level -> Click on Update Configuration button.

Author

Commented:
Hi lenamtl, thank you for your response. Please see attached screenshot. Email notifications is blank.
Capture.JPG
CERTIFIED EXPERT
Commented:
This problem has been solved!
(Unlock this solution with a 7-day Free Trial)
UNLOCK SOLUTION

Gain unlimited access to on-demand training courses with an Experts Exchange subscription.

Get Access
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Empower Your Career
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE

Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions