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Freeing up mailbox data after archiving

matmos
matmos asked
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Last Modified: 2018-09-07
Users are reaching their Exchange 2010 mailbox quota and archiving. However outlook still reports them as using the same mailbox size .

Read an article that need to do an offline defrag (which I wish to avoid) - or moving mailbox to another database can cause defrag to happen. Have tried this and still no change
reported in outlook - Have tried switching from cached to non-cached mode - still no change.


Thank you.
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AlexA lack of information provides a lack of a decent solution.
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Commented:
You could compact the local file too, that may help.
timgreen7077Exchange Engineer
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Commented:
Are you talking about mailbox sizes or database sizes? you sound like your mixing the 2. which are you referring to?
AlexA lack of information provides a lack of a decent solution.
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Commented:
You could take a look at

https://blogs.technet.microsoft.com/rmilne/2013/08/20/how-to-check-database-white-space-in-exchange/

Check the white-space and go from there, also if they are archiving mail, it may take time for it to stub the email.

Author

Commented:
Mailbox size - it says you have reached quota - so users are archiving - but mailbox size is not going down . I read somewhere that moving the mailbox from one database to another causes exchange to report the correct size - but didnt work for me.
Exchange Engineer
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Commented:
This one is on us!
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Author

Commented:
Thank you - running that cmdlet shows exchange still has their mailboxes as the same size as outlook is reporting.

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