Link to home
Start Free TrialLog in
Avatar of NAZ1000
NAZ1000Flag for United Kingdom of Great Britain and Northern Ireland

asked on

Freeing up mailbox data after archiving

Users are reaching their Exchange 2010 mailbox quota and archiving. However outlook still reports them as using the same mailbox size .

Read an article that need to do an offline defrag (which I wish to avoid) - or moving mailbox to another database can cause defrag to happen. Have tried this and still no change
reported in outlook - Have tried switching from cached to non-cached mode - still no change.


Thank you.
Avatar of Alex
Alex
Flag of United Kingdom of Great Britain and Northern Ireland image

You could compact the local file too, that may help.
Avatar of timgreen7077
timgreen7077

Are you talking about mailbox sizes or database sizes? you sound like your mixing the 2. which are you referring to?
You could take a look at

https://blogs.technet.microsoft.com/rmilne/2013/08/20/how-to-check-database-white-space-in-exchange/

Check the white-space and go from there, also if they are archiving mail, it may take time for it to stub the email.
Avatar of NAZ1000

ASKER

Mailbox size - it says you have reached quota - so users are archiving - but mailbox size is not going down . I read somewhere that moving the mailbox from one database to another causes exchange to report the correct size - but didnt work for me.
ASKER CERTIFIED SOLUTION
Avatar of timgreen7077
timgreen7077

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of NAZ1000

ASKER

Thank you - running that cmdlet shows exchange still has their mailboxes as the same size as outlook is reporting.