When I try to export from with the CA, I don't get an option " yes, export the private key"  and on the export file format " Personal Information Exchange - PKCS#12(.PFX)" is greyed out".

Murty M
Murty M used Ask the Experts™
on
For Citrix NetScaler, I need .pfx SSL certificate. But I received .cer SSL file. To convert this CER file to PFX, I have followed below process.
Opened Certificate MMC --> Imported the CER file in PERSONAL\Certificate --> Export
When I try to export from with the CA, I don't get an option " yes, export the private key"  and on the export file format " Personal Information Exchange - PKCS#12(.PFX)" is greyed out".
Please suggest.
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MaheshArchitect
Distinguished Expert 2018
Commented:
Can you double click installed certificate in mmc and check general tab?
There can you see "you have associated private key with this certificate"
I guess not because u don't have private key on this machine where you have installed certificate
U must install cert on machine from where you made request because certificate private key remain with that machine
Once you install cert there, you should get option to export in pfx with exportable private key
btanExec Consultant
Distinguished Expert 2018

Commented:
As the expert advice, below has the screen run-through. Can also check out the last resort troubleshooting tactic.

https://www.sslsupportdesk.com/troubleshooting-missing-ssl-private-key-in-windows-server/

If your imported SSL certificate and it does not state you have a private key then your private key was either corrupted or never generated on this system. You will have to start from scratch generating a new CSR > Perform a reissue of the SSL Certificate > then perform SSL Certificate installation.

Author

Commented:
Finally resolved the issue.
1. I have to import or install the CER on the same server.. where I have created the CSR.
2. Then I can export as .pfx.
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Commented:
Finally resolved the issue.
1. I have to import or install the CER on the same server.. where I have created the CSR.
2. Then I can export as .pfx.
MaheshArchitect
Distinguished Expert 2018

Commented:
don't you see that this is what exactly I commented at start?

How could you assign point yourself?

Author

Commented:
yes, You are correct. Followed the same,
Implemented later, so I missed.
btanExec Consultant
Distinguished Expert 2018

Commented:
Not trying to get points but did my post on the run through assisted in any way?

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