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When I try to export from with the CA, I don't get an option " yes, export the private key"  and on the export file format " Personal Information Exchange - PKCS#12(.PFX)" is greyed out".

Murty M
Murty M asked
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Last Modified: 2018-09-20
For Citrix NetScaler, I need .pfx SSL certificate. But I received .cer SSL file. To convert this CER file to PFX, I have followed below process.
Opened Certificate MMC --> Imported the CER file in PERSONAL\Certificate --> Export
When I try to export from with the CA, I don't get an option " yes, export the private key"  and on the export file format " Personal Information Exchange - PKCS#12(.PFX)" is greyed out".
Please suggest.
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MaheshArchitect
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btanExec Consultant
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Commented:
As the expert advice, below has the screen run-through. Can also check out the last resort troubleshooting tactic.

https://www.sslsupportdesk.com/troubleshooting-missing-ssl-private-key-in-windows-server/

If your imported SSL certificate and it does not state you have a private key then your private key was either corrupted or never generated on this system. You will have to start from scratch generating a new CSR > Perform a reissue of the SSL Certificate > then perform SSL Certificate installation.

Author

Commented:
Finally resolved the issue.
1. I have to import or install the CER on the same server.. where I have created the CSR.
2. Then I can export as .pfx.
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MaheshArchitect
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Commented:
don't you see that this is what exactly I commented at start?

How could you assign point yourself?

Author

Commented:
yes, You are correct. Followed the same,
Implemented later, so I missed.
btanExec Consultant
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Commented:
Not trying to get points but did my post on the run through assisted in any way?