troubleshooting Question

Windows 10 won't boot regular, won't boot in Safe Mode, both leading to blank screen.

Avatar of qt3dot14
qt3dot14 asked on
* Boot issueWindows 10Windows OS
9 Comments2 Solutions91 ViewsLast Modified:
Windows 10 Pro/Dell Optiplex 990

I screwed up by not leaving well enough alone.

Windows Update would not install so I tried to boot into Safe Mode with the Shift/Restart technique.

That went to a dead screen.  The computer was on but the monitor screen was blank.  So I restarted the computer and logged on.

Then I tried msconfig/safe boot.  Big mistake.

Same thing.  Computer is on but screen is blank.  But since I changed the Boot in msconfig the computer is stuck booting (or better described, NOT BOOTING)  in Safe Mode, ie going to a blank screen.

So now I'm stuck.  I can't reboot, I can't boot to Safe Mode, and I can't get to the bios to set a boot from DVD to use the Image Repair Disc.

Please help!
ASKER CERTIFIED SOLUTION
qt3dot14

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 2 Answers and 9 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 2 Answers and 9 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros